Configuring Field Service Work Configurations

---
title: Configuring Field Service Work Configurations
description: Field Service Work Configurations allows you to create work configurations for different types of work. A work configuration identifies the configurations and the data required for specific field service work.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/configuring-work-configs.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Set up work orders and tasks, Configure, Field Service Management]
---

# Configuring Field Service Work Configurations

Field Service Work Configurations allows you to create work configurations for different types of work. A work configuration identifies the configurations and the data required for specific field service work.

## Configuration overview

The steps for setting up Field Service work configurations are:

1.  [Activate Field Service Work Configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/activate-work-configs.md)

    Activate the Field Service Work Configurations plugin \(com.snc.fsm\_work\_types\) for Field Service Management if you have the admin role.

2.  [Set up work configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/work-config-guided-setup.md)

    Use Field Service Work Configurations to customize the data that is captured when work is done on different types of work order tasks.

3.  \(Optional\) [Manage work configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/work-configs-manage.md)

    Change Field Service Work Configurations that you create after you make them. This can be helpful if a process has changed or you need to add a new field.

4.  \(Optional\) [Setting up a work order template with work configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/work-configs-setting-up-wo-template.md)

    Set up Field Service Work Configurations can be set up to work with work order templates.

5.  \(Optional\) [Setting up dynamic scheduling configuration with work configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/work-configs-setting-up-dynamic-sched.md)

    Set up Field Service Work Configurations can be set up to work with dynamic scheduling.

6.  [Example workflow for Field Service Work Configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/example-workflow-for-field-service-work-configurations.md)

    Explore how to use Field Service Work Configurations for a break-fix task for an MRI Scanner.