Create a personal event in the ServiceNow Agent

task australia Updated Sep 10, 2026 1 min read create-event-mobile-agent-application.md
Raw file servicenow.com

Create personal events in the ServiceNow Agent mobile app to block off time for a break, a phone call, or a recurring commitment.

Before you begin

Role required: wm_agent

About this task

Events created with ServiceNow Agent show as personal in the calendar view. You can set an event to recur so you don't have to re-create it for each occurrence.

Procedure

  1. Open the ServiceNow Agent mobile app and tap My schedule.

  2. Select the day for which you want to create an event.

  3. Tap the plus icon ([Omitted image "add-personal-event-mobile.png"] Alt text: plus sign).

  4. Enter the following information.

    • Name
    • Type
    • Start Time
    • End Time Note:

    The event type you select determines whether you can set a recurrence. Time off events don't support recurrence.

  5. If you want the event to repeat, tap Repeat and select how often it recurs.

    Repeat What you configure
    Never The event doesn't repeat.
    Daily The number of days between occurrences, and the date the recurrence ends.
    Weekly The days of the week the event occurs on, how many weeks between occurrences, and the date the recurrence ends.
    Monthly The day of the month the event occurs on, how many months between occurrences, and the date the recurrence ends.
    Yearly The month and day of the year the event occurs on, and the date the recurrence ends.
  6. Tap Submit.

Result

Note:

Because of time zone differences between devices, a generated occurrence might initially display on a different day than expected.

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