Create work order tasks in CSM Agent Workspace

---
title: Create work order tasks in CSM Agent Workspace
description: Create work order tasks to track the work created for a work order.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/create-workorder-tasks-workspace.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage work order tasks, Prepare work orders, Use, Field Service Management]
---

# Create work order tasks in CSM Agent Workspace

Create work order tasks to track the work created for a work order.

## Before you begin

Role required: wm\_qualifier and sn\_customerservice\_agent, or wm\_qualifier and sn\_customerservice.consumer\_agent

## Procedure

1.  Click the List icon \(\[Omitted image "ListIcon.png"\] Alt text: List icon.\)

2.  Navigate to **Work Orders** > **Created by me**

3.  Select the work order for which you would like to create a work order task.

4.  Do one of the following:

    -   To create a work order task using a work order template, click the search icon in the **Template** field and select the template for this work order.
    -   To create a work order task manually, click **New** and fill in the required fields.
    For field descriptions, refer to [Create a work order task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/t_CreateAWorkOrderTask.md).

5.  Click **Save**.


**Related topics**  


[Qualify work order tasks in CSM Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/qualify-workorder-tasks-workspace.md)

[Book work order appointment in the CSM Configurable Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/appointment-booking/book-workorder-appointment-workspace.md)