Delete or edit a non-work order event on Field Service Manager Mobile

task australia Updated Sep 10, 2026 1 min read delete-edit-event-manager.md
Raw file servicenow.com

Managers can edit or delete events in the Mobile Manager application after they’ve been created.

Before you begin

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

About this task

If the event you're editing is a break, breaks can be moved outside the Break Window, but must still fall within the technician’s schedule.

Procedure

  1. From the Home Tab, tap Teams.

  2. Tap the territory or assignment group that the agent you want to create a personal event for is a member of.

  3. Tap the more actions icon ([Omitted image "more-action-manager.png"] Alt text: more actions) next to the agent who has an event you want to update.

  4. Tap View schedule.

  5. Tap on the event.

  6. Edit or delete the event.

Selection

Action

Delete

  1. Tap the more actions icon [Omitted image "more-action-mobile-dark.png"] Alt text: more actions
  2. Tap Yes to delete an event.

Note: If this is a recurring event, select the occurrence the change applies to. Choose Delete this event to delete only this occurrence, or Delete this and future events to delete this occurrence and all future occurrences.

Edit

  1. Tap the event.
  2. Tap Edit event.
  3. Make the necessary changes.

Note: If this is a recurring event, select the occurrence the change applies to. Choose Edit this event to apply your changes to only this occurrence, or Edit this and future events to apply your changes to this occurrence and all future occurrences.

  1. Tap Submit.
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