Enable PDF summaries at work order task level
Generate Signed PDF summaries after completing a work order task that includes details of the work order task, related work order, responses submitted in the smart assessment questionnaire associated with it, and the assessment score.
Before you begin
Role required: wm_agent
Procedure
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Navigate to All > Field Service > Configuration.
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On the Field Service Configuration page, select the Add-ons tab.
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In the Signature Capture And PDF Order Summary panel, turn on the Signature Capture, PDF Order Summary, and Use Document Template to generate PDF Summary options.
The Work Order Document Template and Work Order Task Document Template fields are displayed.
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Select the required template to generate the PDF from the Work Order Task Document Template field.
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Tap Save.
Result
The configuration to generate signed PDF summaries at the work order task level is enabled. For more information, see Close a work order task.
---
title: Enable PDF summaries at work order task level
description: Generate Signed PDF summaries after completing a work order task that includes details of the work order task, related work order, responses submitted in the smart assessment questionnaire associated with it, and the assessment score.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/enable-pdf-summary.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Work order tasks, Set up work orders and tasks, Configure, Field Service Management]
---
# Enable PDF summaries at work order task level
Generate Signed PDF summaries after completing a work order task that includes details of the work order task, related work order, responses submitted in the smart assessment questionnaire associated with it, and the assessment score.
## Before you begin
Role required: wm\_agent
## Procedure
1. Navigate to **All** > **Field Service** > **Configuration**.
2. On the Field Service Configuration page, select the **Add-ons** tab.
3. In the **Signature Capture And PDF Order Summary** panel, turn on the **Signature Capture**, **PDF Order Summary**, and **Use Document Template to generate PDF Summary** options.
The **Work Order Document Template** and **Work Order Task Document Template** fields are displayed.
4. Select the required template to generate the PDF from the **Work Order Task Document Template** field.
5. Tap **Save**.
## Result
The configuration to generate signed PDF summaries at the work order task level is enabled. For more information, see [Close a work order task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/close-wo-wot-mobile.md).
| title | Enable PDF summaries at work order task level |
| description | Generate Signed PDF summaries after completing a work order task that includes details of the work order task, related work order, responses submitted in the smart assessment questionnaire associated with it, and the assessment score. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/enable-pdf-summary.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Work order tasksSet up work orders and tasksConfigureField Service Management |