Enable Smart Assessment Questionnaire

---
title: Enable Smart Assessment Questionnaire
description: Enable Smart Assessment Questionnaire to enhance work order task questionnaires for Now Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/enable-smart-assessment-questionnaire.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up Smart Assessment questionnaires, Questionnaires, Work order tasks, Set up work orders and tasks, Configure, Field Service Management]
---

# Enable Smart Assessment Questionnaire

Enable Smart Assessment Questionnaire to enhance work order task questionnaires for Now Mobile Agent application.

## Before you begin

You can enable Smart Assessment Questionnaire only if no survey instances are open for any questionnaire.

Activate the required plugins. For more information, see [Activate Smart Assessment for Field Service questionnaire](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/activate-smart-assessment.md).

**Important:**

Usage of Smart Assessment Questionnaire can't be disabled once enabled.

Role required: admin

## Procedure

1.  Navigate to **All** > **Field Service** > **Administration** > **Configuration**.

2.  Enable the **Use Smart Assessment Questionnaire** by selecting it.


## Result

Smart Assessment Questionnaire is enabled for work order tasks.

**Related topics**  


[Activate Smart Assessment for Field Service questionnaire](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/activate-smart-assessment.md)

[Migrating to Smart Assessment from survey-based questionnaire](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/configuring-sa-by-migrating.md)