Pause or resume work order task tracking on a mobile device
task australia Updated Sep 10, 2026 1 min read pause-resume-wot-fsc.md
Record a break from a work order task through the Field Service Contractor for mobile if you are unable to continue the work for any reason.
Before you begin
Role required: wm_ext_agent
Procedure
-
Access your instance using the ServiceNow Agent mobile application.
-
On the My work navigation tab, tap Today's tasks.
-
Open a work order task that is in progress.
-
Tap the more actions ([Omitted image "OverflowIcon.png"] Alt text: More actions icon) icon.
-
Tap Pause work.
On the work order form, the button toggles to Resume Work.
-
Tap Resume Work when you are ready to work on the work order task again.
40 lines · 1.4 KB
---
title: Pause or resume work order task tracking on a mobile device
description: Record a break from a work order task through the Field Service Contractor for mobile if you are unable to continue the work for any reason.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/pause-resume-wot-fsc.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Field Service Contractor for mobile, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---
# Pause or resume work order task tracking on a mobile device
Record a break from a work order task through the Field Service Contractor for mobile if you are unable to continue the work for any reason.
## Before you begin
Role required: wm\_ext\_agent
## Procedure
1. Access your instance using the ServiceNow Agent mobile application.
2. On the **My work** navigation tab, tap **Today's tasks**.
3. Open a work order task that is in progress.
4. Tap the more actions \(\[Omitted image "OverflowIcon.png"\] Alt text: More actions icon\) icon.
5. Tap **Pause work**.
On the work order form, the button toggles to **Resume Work**.
6. Tap **Resume Work** when you are ready to work on the work order task again.
| title | Pause or resume work order task tracking on a mobile device |
| description | Record a break from a work order task through the Field Service Contractor for mobile if you are unable to continue the work for any reason. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/pause-resume-wot-fsc.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Field Service Contractor for mobileServiceNow Agent mobile appCompleting work on mobileUseField Service Management |