Complete questionnaire for a work order task using the Field Service Contractor for mobile application
Answer to the preset questions associated with a work order task to gather and store the responses for future reference.
Before you begin
Role required: wm_ext_agent, wm_ext_manager
Procedure
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Access your instance using the ServiceNow Agent mobile application.
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Tap My Work.
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In the My Tasks section, tap See All.
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Select the work order task for which you want to fill out the questionnaire.
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Tap the Overflow [Omitted image "OverflowIcon.png"] Alt text: Overflow icon icon and then select Take questionnaire.
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On the Pending tab, tap the questionnaire that you are ready to take.
Note: If the questionnaire is mandatory, you cannot close the task until you complete the questionnaire.
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Answer each question in the questionnaire.
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Tap Submit.
Once submitted you can view the responses submitted in the questionnaire.
Result
The submitted questionnaire appears in the Completed tab.
---
title: Complete questionnaire for a work order task using the Field Service Contractor for mobile application
description: Answer to the preset questions associated with a work order task to gather and store the responses for future reference.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/questionnaire-wot-fsm-cotractor-mobile.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Field Service Contractor for mobile, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---
# Complete questionnaire for a work order task using the Field Service Contractor for mobile application
Answer to the preset questions associated with a work order task to gather and store the responses for future reference.
## Before you begin
Role required: wm\_ext\_agent, wm\_ext\_manager
## Procedure
1. Access your instance using the ServiceNow Agent mobile application.
2. Tap **My Work**.
3. In the **My Tasks** section, tap **See All**.
4. Select the work order task for which you want to fill out the questionnaire.
5. Tap the Overflow \[Omitted image "OverflowIcon.png"\] Alt text: Overflow icon icon and then select **Take questionnaire**.
6. On the Pending tab, tap the questionnaire that you are ready to take.
**Note:** If the questionnaire is mandatory, you cannot close the task until you complete the questionnaire.
7. Answer each question in the questionnaire.
8. Tap **Submit**.
Once submitted you can view the responses submitted in the questionnaire.
## Result
The submitted questionnaire appears in the Completed tab.
| title | Complete questionnaire for a work order task using the Field Service Contractor for mobile application |
| description | Answer to the preset questions associated with a work order task to gather and store the responses for future reference. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/questionnaire-wot-fsm-cotractor-mobile.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Field Service Contractor for mobileServiceNow Agent mobile appCompleting work on mobileUseField Service Management |