Remove or release members and equipment from your crew
Remove or release crew members and equipment from your crews on the ServiceNow Agent application.
Remove members or equipment from your planned crew
Remove members or equipment from your planned crew so they can be assigned to other crews or tasks.
Before you begin
To remove equipment, administrators must activate the Field Service Resource Scheduling plugin (com.snc.resource_scheduling). For more information, see Activate Resource Scheduling.
Role required: wm_agent and crew_moderator
Procedure
-
Navigate to My work > My crews.
-
Select the crew or equipment that you want to remove.
-
Tap the Remove icon ([Omitted image "trash-mobile-icon.png"] Alt text: Remove icon.).
-
Tap Remove.
Remove members or equipment from a task crew
Remove members or equipment from a task crew so they can be assigned to other crews or tasks.
Before you begin
To remove equipment, administrators must activate the Field Service Resource Scheduling plugin (com.snc.resource_scheduling). For more information, see Activate Resource Scheduling.
Role required: wm_agent and crew_moderator
Procedure
-
Navigate to My work > My Tasks.
-
Select the work order task where the task crew member or equipment is assigned.
-
Find the member or equipment that you want to remove, and tap the Remove icon ([Omitted image "trash-mobile-icon.png"] Alt text: Remove icon.).
Note: If the task is in the Work in Progress state, Remove is replaced with Release.
-
Tap Remove.
Release a task crew member
Release task crew members from work order tasks that are in the Work in Progress state.
Before you begin
Release only shows if the work order task is in the Work in Progress state. If not, task crew members must be removed. For more information, see Remove members or equipment from a task crew.
Role required: wm_agent and crew_moderator
Procedure
-
Navigate to My work > My tasks.
-
Select the work order task where the task crew member is assigned.
-
Find the task crew member that you want to release, and tap the Edit icon ([Omitted image "edit-mobile-icon.png"] Alt text: Edit icon.).
-
Tap Release.
A confirmation message appears. To proceed with the action, tap Release. To cancel, tap Cancel.
---
title: Remove or release members and equipment from your crew
description: Remove or release crew members and equipment from your crews on the ServiceNow Agent application.Remove members or equipment from your planned crew so they can be assigned to other crews or tasks.Remove members or equipment from a task crew so they can be assigned to other crews or tasks.Release task crew members from work order tasks that are in the Work in Progress state.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/remove-members-eq-crew.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Crew, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---
# Remove or release members and equipment from your crew
Remove or release crew members and equipment from your crews on the ServiceNow Agent application.
## Remove members or equipment from your planned crew
Remove members or equipment from your planned crew so they can be assigned to other crews or tasks.
### Before you begin
To remove equipment, administrators must activate the Field Service Resource Scheduling plugin \(com.snc.resource\_scheduling\). For more information, see [Activate Resource Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/asset-management-for-field-service/activate-equipment-scheduling.md).
Role required: wm\_agent and crew\_moderator
### Procedure
1. Navigate to **My work** > **My crews**.
2. Select the crew or equipment that you want to remove.
3. Tap the **Remove** icon \(\[Omitted image "trash-mobile-icon.png"\] Alt text: Remove icon.\).
4. Tap **Remove**.
## Remove members or equipment from a task crew
Remove members or equipment from a task crew so they can be assigned to other crews or tasks.
### Before you begin
To remove equipment, administrators must activate the Field Service Resource Scheduling plugin \(com.snc.resource\_scheduling\). For more information, see [Activate Resource Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/asset-management-for-field-service/activate-equipment-scheduling.md).
Role required: wm\_agent and crew\_moderator
### Procedure
1. Navigate to **My work** > **My Tasks**.
2. Select the work order task where the task crew member or equipment is assigned.
3. Find the member or equipment that you want to remove, and tap the **Remove** icon \(\[Omitted image "trash-mobile-icon.png"\] Alt text: Remove icon.\).
**Note:** If the task is in the Work in Progress state, **Remove** is replaced with **Release**.
4. Tap **Remove**.
## Release a task crew member
Release task crew members from work order tasks that are in the Work in Progress state.
### Before you begin
**Release** only shows if the work order task is in the Work in Progress state. If not, task crew members must be removed. For more information, see [Remove members or equipment from a task crew](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/remove-members-eq-crew.md).
-
Role required: wm\_agent and crew\_moderator
### Procedure
1. Navigate to **My work** > **My tasks**.
2. Select the work order task where the task crew member is assigned.
3. Find the task crew member that you want to release, and tap the **Edit** icon \(\[Omitted image "edit-mobile-icon.png"\] Alt text: Edit icon.\).
4. Tap **Release**.
A confirmation message appears. To proceed with the action, tap **Release**. To cancel, tap **Cancel**.
| title | Remove or release members and equipment from your crew |
| description | Remove or release crew members and equipment from your crews on the ServiceNow Agent application.Remove members or equipment from your planned crew so they can be assigned to other crews or tasks.Remove members or equipment from a task crew so they can be assigned to other crews or tasks.Release task crew members from work order tasks that are in the Work in Progress state. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/remove-members-eq-crew.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | CrewServiceNow Agent mobile appCompleting work on mobileUseField Service Management |