Start a Sidebar discussion on the Mobile Agent application

---
title: Start a Sidebar discussion on the Mobile Agent application
description: Create and view Sidebar discussions on the Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/start-sidebar-mobile.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---

# Start a Sidebar discussion on the Mobile Agent application

Create and view Sidebar discussions on the Mobile Agent application.

## Before you begin

Role required: wm\_agent

Ensure the Sidebar for Field Service Management plugin \(com.sn\_fsm\_sidebar\) is activated. For more information, see [Activate Sidebar for the Field Service Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/activate-sidebar-mobile.md).

## About this task

Create and view Sidebar discussions on the Mobile Agent application. You can create Sidebar discussions from the work order task record.

## Procedure

1.  Navigate to a work order task.

2.  Tap the **Sidebar**\[Omitted image "icon-sidebar-record-mobile.png"\] Alt text: Sidebar icon. icon.

3.  Tap the **Create Sidebar discussion** \[Omitted image "icon-sidebar-create-mobile.png"\] Alt text: Create Sidebar discussion icon. icon.

4.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Record number|Work order task this discussion is assigned to.|
    |Subject|Subject of the discussion.|
    |Add participants|Participants who can view and reply to the discussion.|
    |Include a brief message for participants|Initial message to participants in the discussion.|

5.  Tap **Start discussion**.


## What to do next

Participants can view and reply to the discussion. The discussion can be accessed from the work order task record or from the global Sidebar.

**Related topics**  


[Summarize a Sidebar discussion on the ServiceNow Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/na-fsm-summarize-sidebar-mobile.md)