Access an SLA map
task australia Updated Sep 10, 2026 1 min read t_AccessTheMap.md
How to access the SLA map.
Before you begin
Role required: wm_admin, wm_dispatcher, or dispatcher combination role
Procedure
-
To access the SLA map, navigate to Field Service > Dispatching > My SLA Map.
The map opens in the geographical area containing work orders with SLAs that are assigned to your dispatch group.
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---
title: Access an SLA map
description: How to access the SLA map.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/t\_AccessTheMap.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use a SLA map, SLA for work orders, Manage work orders, Prepare work orders, Use, Field Service Management]
---
# Access an SLA map
How to access the SLA map.
## Before you begin
Role required: wm\_admin, wm\_dispatcher, or dispatcher combination role
## Procedure
1. To access the SLA map, navigate to **Field Service** > **Dispatching** > **My SLA Map**.
The map opens in the geographical area containing work orders with SLAs that are assigned to your dispatch group.
| title | Access an SLA map |
| description | How to access the SLA map. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/t\_AccessTheMap.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use a SLA mapSLA for work ordersManage work ordersPrepare work ordersUseField Service Management |