Drop off an asset

---
title: Drop off an asset
description: Agents can physically drop assets off at a stockroom.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/t\_DropOffAnAsset.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using drop off lists, Updating task status, Completing work orders on the web interface, Use, Field Service Management]
---

# Drop off an asset

Agents can physically drop assets off at a stockroom.

## Before you begin

Role required: wm\_agent

## About this task

If a dropped-off item was not used, it is automatically placed in**In Stock - Available** state. If a dropped off item is defective, it is automatically placed in **In Stock - Defective** state.

## Procedure

1.  Navigate to **All** > **Field Service** > **Pick Up/Drop Off** > **My Drop Off List**.

    The **Transfer Order Lines** list is displayed in **DropOffList** view.

2.  Click text in any column to obtain more information about, for example, the transfer order or stockrooms.

3.  After physically dropping off the items, select the check box beside the item, then go to the **Actions** choice list and select **Drop Off**.