View asset usage
The Field Service Management application tracks the consumable and non-consumable parts that are used or changed during the execution of work order tasks.
Before you begin
Role required: wm_agent
About this task
The Asset Usages related list on the Work Order Task form displays the assets that are used during the execution of a task and also any existing assets that are removed from the task location.
Procedure
-
Navigate to All > Field Service > Agent > Assigned to me.
-
Open a work order task.
-
Select the Asset Usages related list.
The possible statuses of an asset usage are listed in the following table.
|
Setting |
Description |
|---|---|
|
Used |
When an agent records the use of an asset, the asset is added to the Asset Usages related list with a status of Used. Non-consumable assets are marked as being In Use and assigned to the caller identified on the work order. Consumable assets are marked as Consumed. |
|
Not used |
When a transfer order line is delivered to an agent, a new asset usage record is created with a status of Not Used. If the agent does not use the asset and the work order task is closed, the asset usage record remains Not Used. The asset is marked as In Stock Available in the agent's personal stockroom. |
|
Removed |
When an agent records the removal of an asset, the asset is added to the Asset Usages related list with a status of Removed. If an asset is removed because it is not working, it should be marked as Defective. If an asset is not faulty, it must be marked as Available. |
---
title: View asset usage
description: The Field Service Management application tracks the consumable and non-consumable parts that are used or changed during the execution of work order tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/t\_RecordAssetUsage.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Execute work order tasks, Updating task status, Completing work orders on the web interface, Use, Field Service Management]
---
# View asset usage
The Field Service Management application tracks the consumable and non-consumable parts that are used or changed during the execution of work order tasks.
## Before you begin
Role required: wm\_agent
## About this task
The **Asset Usages** related list on the Work Order Task form displays the assets that are used during the execution of a task and also any existing assets that are removed from the task location.
## Procedure
1. Navigate to **All** > **Field Service** > **Agent** > **Assigned to me**.
2. Open a work order task.
3. Select the **Asset Usages** related list.
The possible statuses of an asset usage are listed in the following table.
<table id="table_ghg_xyc_kyb"><thead><tr><th>
Setting
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Used
</td><td>
When an agent records the use of an asset, the asset is added to the Asset Usages related list with a status of **Used**. Non-consumable assets are marked as being **In Use** and assigned to the caller identified on the work order.
Consumable assets are marked as **Consumed**.
</td></tr><tr><td>
Not used
</td><td>
When a transfer order line is delivered to an agent, a new asset usage record is created with a status of **Not Used**. If the agent does not use the asset and the work order task is closed, the asset usage record remains **Not Used**. The asset is marked as **In Stock Available** in the agent's personal stockroom.
</td></tr><tr><td>
Removed
</td><td>
When an agent records the removal of an asset, the asset is added to the Asset Usages related list with a status of **Removed**. If an asset is removed because it is not working, it should be marked as **Defective**. If an asset is not faulty, it must be marked as **Available**.
</td></tr></tbody>
</table>
| title | View asset usage |
| description | The Field Service Management application tracks the consumable and non-consumable parts that are used or changed during the execution of work order tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/t\_RecordAssetUsage.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Execute work order tasksUpdating task statusCompleting work orders on the web interfaceUseField Service Management |