Customize the display of task information on the agent map

---
title: Customize the display of task information on the agent map
description: Configure the agent map to display assigned and unassigned tasks for an agent on the specified date. Display agent location and routing numbers for tasks dispatched on that day.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/t\_UseTheFilter.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing tasks, Execute from the agent map, Execute work order tasks, Updating task status, Completing work orders on the web interface, Use, Field Service Management]
---

# Customize the display of task information on the agent map

Configure the agent map to display assigned and unassigned tasks for an agent on the specified date. Display agent location and routing numbers for tasks dispatched on that day.

## Before you begin

Role required: wm\_agent

## Procedure

1.  Navigate to **All** > **Field Service** > **Agent** > **My Map**

2.  Click **Edit**.

3.  Change the filter settings as needed.

<table id="choicetable_jh3_jhn_kfb"><thead><tr><th align="left" id="d145712e107">

Option

</th><th align="left" id="d145712e110">

Description

</th></tr></thead><tbody><tr><td id="d145712e116">

**Date**

</td><td>

Displays the current date. Select a different date to view task assignments for that day.

</td></tr><tr><td id="d145712e125">

**Show my location**

</td><td>

Displays your current location on the map with an agent location icon. Clear the check box to remove this icon from the map. If the system cannot locate you automatically by mobile device, it uses the location of a continuing task or the home office.

</td></tr><tr><td id="d145712e137">

**Show routing numbers**

</td><td>

Displays the routing numbers for the tasks dispatched for the date selected in the calendar. Clear the check box to hide the routing numbers.

</td></tr><tr><td id="d145712e146">

**Assigned**

</td><td>

Displays all assigned tasks for the selected date. Clear the checkbox to hide assigned tasks.

</td></tr><tr><td id="d145712e156">

**Unassigned**

</td><td>

Displays all unassigned tasks for the selected date. Clear the checkbox to hide unassigned tasks.

</td></tr></tbody>
</table>4.  Do one of the following:

    -   To apply the changes to the configuration, click **Apply**.
    -   To cancel the changes made to the configuration, click **Cancel**.
    -   To optimize the agent's task route, click **Optimize Route**.