Take a break manually in the mobile agent app

---
title: Take a break manually in the mobile agent app
description: Manually record a break in the ServiceNow Agent application when your organization's Auto-status breaks setting is off.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/take-break-manually-mobile.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [take break, manual break, embedded break, mobile agent app]
breadcrumb: [ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---

# Take a break manually in the mobile agent app

Manually record a break in the ServiceNow Agent application when your organization's Auto-status breaks setting is off.

## Before you begin

Role required: wm\_agent

## About this task

If your organization's Auto-status breaks setting is off, breaks don't start or end automatically. You must manually record when you took a break.

## Procedure

1.  Open the ServiceNow Agent application and tap **My schedule**.

2.  Tap the break that you want to take.

3.  Tap **Take Break**.

4.  Enter the actual start time you took the break.

    If a break window is set, the time must fall within the break window. If no break window is set, the time must fall within your shift.

5.  Tap **Confirm**.