Equipment on ServiceNow Agent

---
title: Equipment on ServiceNow Agent
description: Check in, check out, or report broken equipment using the My Equipment applet in the ServiceNow Agent mobile app.Check out or check back in equipment assigned to your work order tasks or crew through the ServiceNow Agent mobile app.Report breakdowns of equipment assigned to your work order tasks or crew through the ServiceNow Agent mobile app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/update-equipment-statuses-with-the-now-mobile-agent-application.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---

# Equipment on ServiceNow Agent

Check in, check out, or report broken equipment using the **My Equipment** applet in the ServiceNow Agent mobile app.

## Check equipment out or in

Check out or check back in equipment assigned to your work order tasks or crew through the ServiceNow Agent mobile app.

### Before you begin

Role required: wm\_agent

### Procedure

1.  Navigate to **My work** > **My equipment**.

2.  Tap an equipment instance.

3.  Check the equipment out or in.

    -   To check the equipment out, tap **Check out**.

        The equipment status changes to **In use**.

    -   To check the equipment in, tap **Check in**.

        The equipment status changes to **Available**. If the assigned work order task is complete, the equipment instance can no longer be checked out for that task.


## Report broken equipment

Report breakdowns of equipment assigned to your work order tasks or crew through the ServiceNow Agent mobile app.

### Before you begin

Role required: wm\_agent

### Procedure

1.  Navigate to **My work** > **My equipment**.

2.  Tap an equipment instance.

3.  Tap **Report breakdown**.

4.  In the **Description** field, provide details about the breakdown.

5.  Tap **Submit**.


### Result

The equipment status changes to **Unavailable** and can no longer be checked in nor out.