Track or add work order task information on a mobile device

task australia Updated Sep 10, 2026 1 min read view-activity-stream-fsc.md
Raw file servicenow.com

View activities related to your work order task through the Field Service Contractor for mobile application. You can also add documents, images, or work notes to the work order task record.

Before you begin

Role required: wm_ext_agent or wm_ext_manager

About this task

The Activity Stream screen tracks and shows all the information related to a work order task since it was created. Each time you pause or resume work on the task, a timestamp is captured in the activity stream and the actual time you worked on the task is automatically calculated.

Procedure

  1. Access your instance using the ServiceNow Agent mobile application.

  2. Tap My work.

  3. Tap Today's tasks.

  4. Open the work order task.

  5. On the work order task form, tap Activity Stream.

  6. View the work order task activities.

  7. Add a document, image, or comment.

Item to be added

Actions

Attach a document

  1. Tap the document icon ([Omitted image "document.png"] Alt text: Document icon.).
  2. Select a document to add to your work order task.

Add an image

  1. Tap the image icon ([Omitted image "image-icon.png"] Alt text: Image icon.)
  2. Select an image to upload.

Add a photo

  1. Tap the camera icon ([Omitted image "camera.png"] Alt text: Camera icon.).
  2. Capture the image to include in your work order task.

Add a comment

Enter the comment in the Add comment field

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