View an agent's profile on a mobile device
task australia Updated Sep 10, 2026 1 min read view-agent-details-fsc.md
View the profile information of all the agents in your team through the Field Service Contractor for mobile application so you can contact them when necessary.
Before you begin
Role required: wm_ext_manager
About this task
As a contractor manager, you can access details on your team members such as their mobile phone number, business phone number, and email address.
Procedure
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Access your instance using the ServiceNow Agent mobile application.
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On the ServiceNow Agent application home screen, navigate to My Team > More.
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Tap the group you belong to.
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Tap the agent profile you want to review from the Team members list.
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Review the agent profile information.
40 lines · 1.4 KB
--- title: View an agent's profile on a mobile device description: View the profile information of all the agents in your team through the Field Service Contractor for mobile application so you can contact them when necessary. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/view-agent-details-fsc.html release: australia product: Work Order Management classification: work-order-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Field Service Contractor for mobile, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management] --- # View an agent's profile on a mobile device View the profile information of all the agents in your team through the Field Service Contractor for mobile application so you can contact them when necessary. ## Before you begin Role required: wm\_ext\_manager ## About this task As a contractor manager, you can access details on your team members such as their mobile phone number, business phone number, and email address. ## Procedure 1. Access your instance using the ServiceNow Agent mobile application. 2. On the ServiceNow Agent application home screen, navigate to **My Team** > **More**. 3. Tap the group you belong to. 4. Tap the agent profile you want to review from the **Team members** list. 5. Review the agent profile information.
| title | View an agent's profile on a mobile device |
| description | View the profile information of all the agents in your team through the Field Service Contractor for mobile application so you can contact them when necessary. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/view-agent-details-fsc.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Field Service Contractor for mobileServiceNow Agent mobile appCompleting work on mobileUseField Service Management |