View task SLAs on the Contractor Portal
task australia Updated Sep 10, 2026 1 min read view-task-slas.md
View the work order SLA timeline in the Field Service Contractor Portal to make sure you complete your task within the SLA time period.
Before you begin
Role required: wm_ext_agent and wm_ext_manager
About this task
You cannot create and edit SLAs or delete them from work order tasks using the Field Service Contractor Portal. For more information, see Manage a work order SLA.
Procedure
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Navigate to All > Field Service Contractor Portal > Homepage
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Click My Lists > My Tasks > All Tasks.
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Open a work order task from the list.
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Click the Task SLA related list in the Work Order Task form.
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From the Task SLAs list, open an SLA Definition and review the details.
The SLA report details includes the progress of the task SLA over the lifetime of the task.
42 lines · 1.6 KB
---
title: View task SLAs on the Contractor Portal
description: View the work order SLA timeline in the Field Service Contractor Portal to make sure you complete your task within the SLA time period.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/view-task-slas.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Work order tasks \(WOTs\), Contractor Portal, Completing work orders on the web interface, Use, Field Service Management]
---
# View task SLAs on the Contractor Portal
View the work order SLA timeline in the Field Service Contractor Portal to make sure you complete your task within the SLA time period.
## Before you begin
Role required: wm\_ext\_agent and wm\_ext\_manager
## About this task
You cannot create and edit SLAs or delete them from work order tasks using the Field Service Contractor Portal. For more information, see [Manage a work order SLA](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/t_ManageAWorkOrderSLA.md).
## Procedure
1. Navigate to **All** > **Field Service Contractor Portal** > **Homepage**
2. Click **My Lists** > **My Tasks** > **All Tasks**.
3. Open a work order task from the list.
4. Click the Task SLA related list in the Work Order Task form.
5. From the Task SLAs list, open an SLA Definition and review the details.
The SLA report details includes the progress of the task SLA over the lifetime of the task.
| title | View task SLAs on the Contractor Portal |
| description | View the work order SLA timeline in the Field Service Contractor Portal to make sure you complete your task within the SLA time period. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/view-task-slas.html |
| release | australia |
| product | Work Order Management |
| classification | work-order-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Work order tasks \(WOTs\)Contractor PortalCompleting work orders on the web interfaceUseField Service Management |