Configure a list menu to display in the Learning tab in Workforce Optimization for Field Service

task australia Updated Sep 10, 2026 1 min read configure-listmenu-to-wfo-fsm.md

Add list or list categories to modify the list menu for Coaching with Learning in the Coaching application in Workforce Optimization for Field Service.

Before you begin

Set the map application scope to Coaching With Learning. For more information, see Set map application scope.

Role required: admin

Procedure

In the application navigator, enter sys_ux_list_menu_config.list.
Click the Learning list record.
Under the UX list category, click New.

Enter the following field values.

Field	Value
Title	Enter the name of the list category.
Description	Enter a short description about the list category.
Order	Enter a value to set the position of the list category in the current list.
Active	Select the check box to make the list category visible.

Click Submit.
Under UX Lists, click New to create lists under that list category.

Enter the following field values.

Field	Value
Title	Enter the name of the list.
Table	Select the table for the data that you want to display in the list.
Configuration	Select Learning List.
Columns	Select the columns that you want to display for the table.

Click Submit.
Click Update.

60 lines · 2.2 KB Wrap lines

---
title: Configure a list menu to display in the Learning tab in Workforce Optimization for Field Service
description: Add list or list categories to modify the list menu for Coaching with Learning in the Coaching application in Workforce Optimization for Field Service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/workforce-optimization-for-field-service/configure-listmenu-to-wfo-fsm.html
release: australia
product: Workforce Optimization for Field Service
classification: workforce-optimization-for-field-service
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up coaching, Workforce Optimization, Set up workforce, Configure, Field Service Management]
---

# Configure a list menu to display in the Learning tab in Workforce Optimization for Field Service

Add list or list categories to modify the list menu for Coaching with Learning in the Coaching application in Workforce Optimization for Field Service.

## Before you begin

Set the map application scope to **Coaching With Learning**. For more information, see [Set map application scope](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/set-map-application-scope.md).

Role required: admin

## Procedure

1.  In the application navigator, enter `sys_ux_list_menu_config.list`.

2.  Click the **Learning list** record.

3.  Under the UX list category, click **New**.

4.  Enter the following field values.

    |Field|Value|
    |-----|-----|
    |Title|Enter the name of the list category.|
    |Description|Enter a short description about the list category.|
    |Order|Enter a value to set the position of the list category in the current list.|
    |Active|Select the check box to make the list category visible.|

5.  Click **Submit**.

6.  Under UX Lists, click **New** to create lists under that list category.

7.  Enter the following field values.

    |Field|Value|
    |-----|-----|
    |Title|Enter the name of the list.|
    |Table|Select the table for the data that you want to display in the list.|
    |Configuration|Select **Learning List**.|
    |Columns|Select the columns that you want to display for the table.|

8.  Click **Submit**.

9.  Click **Update**.