Configuring contractor capabilities

---
title: Configuring contractor capabilities
description: Set up interactions with contractor companies, their managers, and agents with Contractor Management. Additionally, Contractor Marketplace allows you to push task to a marketplace when internal agents are unavailable.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/workforce-optimization-for-field-service/configuring-contractor-capabilities.html
release: australia
product: Workforce Optimization for Field Service
classification: workforce-optimization-for-field-service
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up workforce, Configure, Field Service Management]
---

# Configuring contractor capabilities

Set up interactions with contractor companies, their managers, and agents with Contractor Management. Additionally, Contractor Marketplace allows you to push task to a marketplace when internal agents are unavailable.

## Configuration overview

If you have contractors, you can set up the following features:

-   [Configuring Contractor Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/workforce-optimization-for-field-service/configuring-fsm-contractor-management.md)

    You can configure Contractor Management to set up interactions with contractor companies and their managers and agents.

-   \(Optional\) [Configuring Field Service Marketplace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/workforce-optimization-for-field-service/configuring-contractor-marketplace.md)

    You can configure Contractor Marketplace to enable dispatchers to push tasks to marketplace when internal agents are unavailable.


For more information on Contractor mobile see [Field Service Contractor for mobile feature of the Now Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/mobile-experience-for-field-service-management-glide-family/field-service-contractor-portal-mobile.md).