Create event types to display on the team calendar with Workforce Optimization for Field Service

---
title: Create event types to display on the team calendar with Workforce Optimization for Field Service
description: Create multiple events from the same category and add them to the team calendar with Workforce Optimization for Field Service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/workforce-optimization-for-field-service/create-evet-types-wfo-fsm.html
release: australia
product: Workforce Optimization for Field Service
classification: workforce-optimization-for-field-service
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up scheduling, Workforce Optimization, Set up workforce, Configure, Field Service Management]
---

# Create event types to display on the team calendar with Workforce Optimization for Field Service

Create multiple events from the same category and add them to the team calendar with Workforce Optimization for Field Service.

## Before you begin

Role required: sn\_shift\_planning.admin

## About this task

The following event category configurations are available by default:

-   Work
-   Meeting
-   Training
-   Break
-   Time Off
-   Actual Work
-   Personal

## Procedure

1.  Navigate to **All** > **Workforce Optimization for Field Service** > **Scheduling** > **Event Configuration**.

2.  Click **New**.

3.  On the form, fill in the fields.

4.  <table id="table_rbj_ymv_1wb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Unique name for the event type.

</td></tr><tr><td>

Category

</td><td>

Type of event, for example, meeting, break, or time off.

</td></tr><tr><td>

Priority Order

</td><td>

Priority of the event type that you want to exclude from the coverage. The higher the number the higher the priority.For example, say you are attending a work event for four hours in a day. You have marked that time window both as time off and as a meeting event type. If time off has a higher order of priority, then the application excludes that event type from coverage.

</td></tr><tr><td>

Color

</td><td>

Color that identifies this type of event in the team calendar.

</td></tr></tbody>
</table>5.  Click **Submit**.