Unsupported features in Dispute Management

---
title: Unsupported features in Dispute Management
description: Learn about features in Dispute Management that are currently not supported.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/dispute-management/unsupported-features-in-dispute-management.html
release: australia
product: Dispute Management
classification: dispute-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Dispute Management, Banking applications, Financial Services Operations \(FSO\)]
---

# Unsupported features in Dispute Management

Learn about features in Dispute Management that are currently not supported.

-   **[Review chargeback response and decide on pre-arbitration or arbitration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/dispute-management/review-and-decide-prearbitration.md)**

    After submitting a Mastercard pre-arbitration request and waiting for a response, you currently cannot skip the wait period and escalate directly to arbitration.


**Parent Topic:**[Dispute management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/dispute-management/dispute-management-reference.md)