Properties installed with Financial Services Card Operations

reference australia Updated Sep 10, 2026 2 min read properties-installed-card-ops.md
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Properties that control the behavior of the Financial Services Card Operations application.

Note: To open the System Properties [sys_properties] table, enter sys_properties.list in the navigation filter.

You can submit your changes by selecting Save.

Property

Description

Enable Mastercard integrationsn_bom_credit_card.is_mastercard_integration_enabled

Enables or disables the integration of Mastercard's Mastercom APIs into the Dispute Management workflow.- Type: true | false

Enable Visa integrationsn_bom_credit_card.is_visa_integration_enabled

Enables or disables the integration of Visa's VROL APIs into the Dispute Management workflow.- Type: true | false

Dispute categories enabled for multiple transaction selection[TBD: property name]

Specifies the dispute categories for which multiple transactions can be selected in a single dispute case during intake. Applies to the agent workspace and the customer portal.- Type: [TBD]

  • Default value: [TBD]
  • Location: All > Card Operations > Administration > Properties
  • Learn more: About dispute intake

Apply common questionnaire answers to disputed transactions[TBD: property name]

Enables or disables the automatic application of common questionnaire answers to each transaction in a dispute case that has multiple transactions. When disabled, answers must be provided for each transaction separately.- Type: [TBD]

  • Default value: [TBD]
  • Location: All > Card Operations > Administration > Properties
  • Learn more: About dispute intake

Number of hours (before end date) to unblock credit card for a temporary block credit card requestsn_bom_credit_card.reserverd_hours_to_unblock_credit_card

For an unblock credit card (for limited time) request, the system automatically creates a new case to unblock the blocked credit card at the specified number of hours before the end date in the request.- Type: integer

  • Default value: 8
  • Location: All > Card Operations > Administration > Properties
  • Learn more: Blocking a credit card

Number of hours (before the end date) to revert the credit limit for a temporary increase credit limit requestsn_bom_credit_card.reserverd_hours_to_update_credit_limit

For a temporary increase credit limit request, the system automatically creates a new case to revert the credit limit of the card at the specified number of hours before the end date in the request.- Type: integer

**Parent Topic:**[Financial Services Card Operations reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/financial-services-card-operations/card-operations-reference.md)
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