Properties installed with Financial Services Payment Operations

---
title: Properties installed with Financial Services Payment Operations
description: Customize the properties that are available with Financial Services Payment Operations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/financial-services-payment-operations/properties-installed-with-payment-operations.html
release: australia
product: Financial Services Payment Operations
classification: financial-services-payment-operations
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Payment Operations, Banking applications, Financial Services Operations \(FSO\)]
---

# Properties installed with Financial Services Payment Operations

Customize the properties that are available with Financial Services Payment Operations.

**Note:** To open the System Properties \[sys\_properties\] table, enter `sys_properties.list` in the navigation filter.

You can access the payment operations properties by navigating to **All** > **Payment Operations** > **Administration** > **Properties**.

<table id="table_dcc_wt1_gmb"><thead><tr><th>

Property

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number of days to wait until creation of a follow-up claim tasksn\_bom\_payment.claim\_follow \_up\_interval\_in\_days

</td><td>

The system creates a follow-up claim task for a claim if the claim case is not closed within the number of days mentioned in this property. -   **Type**: integer
-   **Default value**: 16
-   **Location**: **All** &gt; **Payment Operations** &gt; **Administration** &gt; **Properties**
-   Learn more: [Work on a claim task for an external refund](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/financial-services-payment-operations/work-claim-task.md)

</td></tr><tr><td>

Number of days to wait until creation of a follow up inquiry tasksn\_bom\_payment.inquiry\_task \_folow\_up\_interval\_in\_days

</td><td>

The system creates a follow-up inquiry task for the payment inquiry case if the case is not resolved or closed within the number of days mentioned in this property. -   **Type**: integer
-   **Default value**: 16
-   **Location**: **All** &gt; **Payment Operations** &gt; **Administration** &gt; **Properties**
-   Learn more: [Work on an inquiry task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/financial-services-payment-operations/work-on-inquiry-task.md)

</td></tr></tbody>
</table>**Parent Topic:**[Financial Services Payment Operations reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/financial-services-payment-operations/payment-operations-reference.md)