Financial Services Operations Integration with Guidewire

---
title: Financial Services Operations Integration with Guidewire
description: The Financial Services Operations Integration with Guidewire application enables insurers to integrate with the cloud version of the Guidewire InsuranceSuite, in order to support different business use cases with respect to policy servicing, claim servicing, or billing.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/fso-integration-with-guidewire-landing-page.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Integrate, Financial Services Operations \(FSO\)]
---

# Financial Services Operations Integration with Guidewire

The Financial Services Operations Integration with Guidewire application enables insurers to integrate with the cloud version of the Guidewire InsuranceSuite, in order to support different business use cases with respect to policy servicing, claim servicing, or billing.

## Overview of the application

By seamlessly integrating with Guidewire, the Financial Services Operations Integration with Guidewire application enables your agents to use FSO applications to manage insurance related cases and tasks.

## Key features of the integration

With the Financial Services Operations Integration with Guidewire, you can do the following:

-   Integrate your Guidewire Cloud account to enable capabilities for claims, policy servicing, and underwriting onto the ServiceNow AI Platform.
-   Enable your fulfillers to create and manage cases easier.
-   Provide better and faster service for your customers, which can lead to increased customer satisfaction.
-   Enable your organization to enhance the end-to-end digital insurance processes.

## Learn about this integration

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about the benefits that are provided by integrating Financial Services Operations with Guidewire.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/exploring-fso-integration-with-guidewire.md)

</td><td>

[Set up \[Omitted image "bus-sdlc.svg"\] Alt text: Plan and configure your integration.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/setting-up-fso-integration-with-guidewire.md)

</td></tr><tr><td>

[Configure \[Omitted image "bus-optimize-manage.svg"\] Alt text:Plan your configuration.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/configure-fso-integration-with-guidewire.md)

</td><td>

[Integrate\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Work on integrating Financial Services Operations with the Guidewire application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-guidewire-integration-subflows.md)

</td></tr></tbody>
</table>-   **[Exploring Financial Services Operations Integration with Guidewire](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/exploring-fso-integration-with-guidewire.md)**  
With the Financial Services Operations Integration with Guidewire application, insurers can embed the Guidewire Cloud based APIs in the FSO workflows to handle the day to day business operations for policy services, claims services, and billing services.
-   **[Set upFinancial Services Operations Integration with Guidewire](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/setting-up-fso-integration-with-guidewire.md)**  
You can integrate a ServiceNow instance with your Guidewire account so that you can access policy and claims information in the insurance core system.
-   **[Configure Financial Services Operations Integration with Guidewire](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/configure-fso-integration-with-guidewire.md)**  
Use this procedure to select and configure the Financial Services Operations Integration with Guidewire application.
-   **[Financial Services Operations Integration with Guidewire subflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-guidewire-integration-subflows.md)**  
The Financial Services Operations Integration with Guidewire provides these subflows to automate Guidewire tasks. These subflows can be customized as per business needs.

**Parent Topic:**[Integrate applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-integrate-other-applications.md)