Create a coverage specification

task australia Updated Sep 10, 2026 1 min read creating-a-coverage-specification.md
Raw file servicenow.com

Create a coverage specification in the Insurance claims application so that you can outline the scope and limits of the protection that is provided by an insurance policy.

Before you begin

Role required: admin

About this task

When creating the coverage specification, you also create the coverage types that act as the primary data for the coverage specification and the coverage type options for each coverage type.

For example, if the coverage specification is travel coverage, then you can select the following options:

  • A coverage type may be Baggage delay.
  • The coverage type options may be (in U.S. dollars) $200 (24 hours), $300 (12 hours), or $500 (12 hours).

Procedure

  1. Navigate to All > Financial Services Operations > Coverages > Coverage specifications.

  2. Select New.

  3. On the form, fill in the fields.

    Field Description
    Name Name of the coverage specification.
    Description Brief description of the coverage specification.
  4. Save the record.

  5. Navigate to All > Financial Services Operations > Coverages > Coverage types.

  6. Select New.

  7. Enter the following field values.

    Field Value
    Name <name of the coverage type>
    Input type Choice
    Type Limit
    Scope Policy
    Description <brief description of the coverage type>
  8. Select Save.

  9. In the Coverage Type Options related list, select New.

  10. On the form, fill in the fields.

    Field Description
    Option Name of the coverage type option. For example, the option could be $200 (24 hours), $300 (12 hours), or $500 (12 hours).
    Coverage type Coverage type that you created earlier.
    Order Order in which this option is displayed for the coverage type.
  11. Repeat steps 9 and 10 for each coverage type option that is available.

What to do next

Link the coverage types and coverage type options to the coverage specification that you created. For more information, see Link the coverage types and coverage options to a coverage specification.

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