Install Insurance claims

---
title: Install Insurance claims
description: If you have the admin role, you can install the Insurance claims application \(sn\_ins\_gen\_claim\). The application includes demo data and installs related ServiceNow Store applications and plugins that aren’t already installed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/insurance-claims/install-insurance-claims-flow.html
release: australia
product: Insurance Claims
classification: insurance-claims
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Insurance claims, Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)]
---

# Install Insurance claims

If you have the admin role, you can install the Insurance claims application \(sn\_ins\_gen\_claim\). The application includes demo data and installs related ServiceNow Store applications and plugins that aren’t already installed.

## Before you begin

-   Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
-   Review the application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

Role required: admin

## About this task

The following items are installed with Insurance claims:

-   Plugins
-   Store applications
-   Roles
-   Tables

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the Insurance claims application \(sn\_ins\_gen\_claim\) using the filter criteria and search bar.

    You can search for the application by its name or ID. If you can’t find the application, you might have to request it from the ServiceNow Store.

    In the list next to the **Install** button, the versions that are available are displayed.

3.  Select a version from the list and select **Install**.

    In the Review Installation Details dialog box, any dependencies installed with your application are listed.

4.  If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.

5.  If demo data is available and you want to install it, select the **Load demo data** check box.

    Demo data comprises the sample records that describe application features for the common use cases.

6.  Select **Install**.