Raise an AI inquiry form

reference australia Updated Sep 10, 2026 2 min read raise-ai-inquiry-form.md
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Use the Raise an AI inquiry form to submit your questions about AI systems, models, or datasets and their business applications.

See the following table for a description of the field values.

Note: Some fields in the Raise an AI inquiry form are available only when the form is accessed from Workspace. When the form is accessed from the Employee Center, these fields are not visible.

Field

Description

Details

Number

System-generated identifier for the AI inquiry.Note: When the form is accessed from the Employee Center, this field is not visible.

Name

Unique name for the AI inquiry. For example, Am I allowed to use sensitive personal data for training our AI model, and what precautions should be taken to ensure data privacy?

Description

Description about the AI inquiry in detail. For example, Gaining clarity on the permissible use of sensitive data and the necessary measures to safeguard it during AI model training.

State

Current stage of the AI inquiry in its lifecycle, such as New, In progress, Awaiting approval, or Closed.Note: When the form is accessed from the Employee Center, this field is not visible.

Priority

Urgency of the AI inquiry. It allows the AI inquiry team to triage requests effectively and responds based on how critical the request is. The options are as follows:- Critical

  • High
  • Moderate
  • Low
  • Planning

Requested By

Name of the person who raised the request.

Requested on behalf of

Name of the person that you created the request for.

Assignment group

Group responsible for reviewing and working on the AI inquiry.Note: When the form is accessed from the Employee Center, this field is not visible.

Assigned to

User currently responsible for handling the AI inquiry.Note: When the form is accessed from the Employee Center, this field is not visible.

Approvers

Users required to review and approve the AI inquiry before it progresses to the next stage.Note: When the form is accessed from the Employee Center, this field is not visible.

Watch list

Users who are notified of updates or changes to the AI inquiry.Note: When the form is accessed from the Employee Center, this field is not visible.

Business Unit

Business unit that is affected by the AI inquiry. For example, Sales.

Location

Location where the request was raised. For example, Japan.

Created

Date and time when the AI inquiry was created.Note: When the form is accessed from the Employee Center, this field is not visible.

**Parent Topic:**[Raise an AI inquiry](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/ai-risk-management/raise-ai-inquiry.md)
Keywords raise AI inquiry formAI inquiry fieldsinquiry submission
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