Accept, reject, or cancel evidence request

task australia Updated Sep 10, 2026 1 min read accept-reject-cancel-evidence.md
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Accept, reject or cancel an evidence request when you receive the evidence you requested. After requesting an evidence request, when the requester receives the evidence, the requester can accept, reject, or cancel the evidence request.

Before you begin

Role required: sn_audit.user and sn_compliance.manager

Procedure

  1. Navigate to All > Audit > Evidence Request > My Pending Reviews.

  2. On the Evidence form, review the attached evidence, and click one of the following options:

    Option Description
    Accept Evidence Accept the evidence that is provided.
    Request Revision Request for the evidence to be reviewed, if it is not appropriate, or modified.
    Cancel Cancel the evidence request task.
    Delete Delete the evidence request task.
  3. Attach a document with the record in the Document panel.

  4. Ask questions about the document in the ServiceNow Otto® panel.

  5. Use voice assist to navigate documents with voice commands and receive audio summaries.

    For more information, see Using Document Management System in Audit Workspace.

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