Add a document to a record

task australia Updated Sep 10, 2026 1 min read add-a-document-to-a-record.md
Raw file servicenow.com

Add a new or existing document to an engagement, control test, or evidence record from the Documents panel.

Before you begin

Role required: sn_audit_ws.auditor or sn_audit_ws.supervisor

About this task

Add a document while the record is open. For more information, see Using Document Management System in Audit Workspace.

Procedure

  1. Navigate to All > Audit > Audit Workspace, and open an engagement, control test, or evidence record.

  2. Select the Documents panel.

    The Documents panel displays the documents and folders linked to the record.

  3. Select Add, then select Document.

  4. Upload a new file, or select an existing document that you own or have access to.

  5. Select Add.

    The document is added to the Documents panel. If the document is linked to other records, it also appears in their Documents panels.

    An entry that includes the document name is added to the work notes of the record.

    [Omitted image "aud-dms-9-eng-evidence-doc-added.png"] Alt text: Document added.

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