Engagement Overview

concept australia Updated Sep 10, 2026 1 min read c_AuditEngagementOverview.md

The Engagement Overview provides an executive view into audit results and engagement breakdowns by task to quickly identify areas of concern.

The Engagement Overview module displays audit information that is tailored to the role of the user.

Audit Engagement Overview

Users with the Audit Administrator, Audit User, and Audit Manager roles view the Audit Engagement Overview. It contains the following reports in the base system.

Name	Visual	Description
Engagement Results	Column Chart	Displays an overall count of audit engagements conducted for each entity. The chart is stacked to display the overall audit results for each entity.
Entities by Engagement	Donut chart	Displays the total number of entities included in the scope of each audit engagement.
Controls by Engagement	Donut chart	Displays the total number of controls included in the scope of each audit engagement.
Entity	Drop down list	Select one or many entities to view and compare their audit findings.
Select Engagement	Drop down list	Select one or many engagements to view and compare their audit findings.
Satisfactory Engagements	Single Score	Displays the number of engagements closed with a satisfactory result.
Adequate Engagements	Single Score	Displays the number of engagements closed with an adequate result.
Inadequate Engagements	Single Score	Displays the number of engagements closed with an inadequate result.
Control Test Results	Donut chart	The number of completed control tests, broken down by overall control effectiveness rating.
Issue Breakdown	Bar Chart	Count of issues grouped by Engagement, State, or Response
Audit Task Breakdown	Bar Chart	Count of audit tasks grouped by Task Type, Assigned to, Top Task and State. Stacked by Task Type, Assigned to, Top Task, and State.
Overdue Audit Tasks	List	List of open audit tasks that have exceeded the planned end date.

Parent Topic:Manage GRC key risk and control indicators

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---
title: Engagement Overview
description: The Engagement Overview provides an executive view into audit results and engagement breakdowns by task to quickly identify areas of concern.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/audit-management/c\_AuditEngagementOverview.html
release: australia
product: Audit Management
classification: audit-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Risk monitoring and indicators, Audit Management overview, Audit Management, Governance, Risk, and Compliance]
---

# Engagement Overview

The Engagement Overview provides an executive view into audit results and engagement breakdowns by task to quickly identify areas of concern.

The Engagement Overview module displays audit information that is tailored to the role of the user.

## Audit Engagement Overview

Users with the Audit Administrator, Audit User, and Audit Manager roles view the Audit Engagement Overview. It contains the following reports in the base system.

|Name|Visual|Description|
|----|------|-----------|
|Engagement Results|Column Chart|Displays an overall count of audit engagements conducted for each entity. The chart is stacked to display the overall audit results for each entity.|
|Entities by Engagement|Donut chart|Displays the total number of entities included in the scope of each audit engagement.|
|Controls by Engagement|Donut chart|Displays the total number of controls included in the scope of each audit engagement.|
|Entity|Drop down list|Select one or many entities to view and compare their audit findings.|
|Select Engagement|Drop down list|Select one or many engagements to view and compare their audit findings.|
|Satisfactory Engagements|Single Score|Displays the number of engagements closed with a satisfactory result.|
|Adequate Engagements|Single Score|Displays the number of engagements closed with an adequate result.|
|Inadequate Engagements|Single Score|Displays the number of engagements closed with an inadequate result.|
|Control Test Results|Donut chart|The number of completed control tests, broken down by overall control effectiveness rating.|
|Issue Breakdown|Bar Chart|Count of issues grouped by Engagement, State, or Response|
|Audit Task Breakdown|Bar Chart|Count of audit tasks grouped by Task Type, Assigned to, Top Task and State. Stacked by Task Type, Assigned to, Top Task, and State.|
|Overdue Audit Tasks|List|List of open audit tasks that have exceeded the planned end date.|

**Parent Topic:**[Manage GRC key risk and control indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/audit-management/continuous-monitoring.md)