Create a walkthrough in the Audit Workspace

Create and conduct a walk through to observe and provide documented evidence of whether the associated control is operating correctly or not.

Before you begin

Role required: sn_audit.manager, sn_audit_ws.supervisor

Procedure

Navigate to All > Audit > Audit Workspace.
Select the lists icon ([Omitted image "ListsIcon.jpg"] Alt text: List icon.).
Select All engagements or My engagements in the Execution list.

Assign an audit task to an engagement that is in one of the following states:
- Validate
- Fieldwork
Select the link to the engagement record in the Name column.

The engagement record details open in the Overview tab.
Select the Audit tasks related list.
Click the grouped button below the related lists and select New walkthrough from the list.
On the form, fill in the fields.

Field	Description
Number	Unique identification number.
Name	Name of the walkthrough.
Parent	Parent engagement.
State	State of the interview. The default state is Open.
Description	Detailed description of the walkthrough.
Assignment
Assigned to	User assigned to the walkthrough.
Primary contact	User to be contacted for the walkthrough.
Other contacts	Other users to be contacted, if the primary contact is unavailable.
Schedule
Planned start date	Intended start date of the walkthrough.
Planned end date	Intended end date of the walkthrough.
Planned duration	Expected duration of the walkthrough. As with actual duration, the planned duration shows total activity time and takes the walkthrough schedule into consideration.
Actual start date	Date on which the walkthrough began.
Actual end date	Date on which the walkthrough ended.
Actual duration	Duration of the walkthrough from its start to end.
Walkthrough
Execution steps	Details of activities to be performed during the walkthrough.
Explanation	Intended purpose of the walkthrough.
Additional information	Additional information the user conducting the walkthrough must be aware of.
Results	Details of what transpired during the walkthrough.
Activity
Additional comments	Comments that customers can also view.
Work notes (Private)	Comments that the audit manager and audit supervisor can only view.
Confidentiality
Confidential	Option to enable confidentiality of the record. Only the assigned confidential users or confidential groups of users can access the record.For more information on the confidential option, see Confidentiality flag for audit and compliance records.

8. Select **Save**.

You can view the description of the walkthrough and monitor its status in the **State** banner of the Overview page.

title	Create a walkthrough in the Audit Workspace
description	Create and conduct a walk through to observe and provide documented evidence of whether the associated control is operating correctly or not.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/governance-risk-compliance/audit-management/create-walkthroughs-audit-ws.html
release	australia
product	Audit Management
classification	audit-management
topic_type	task
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	Audit Task ManagementAudit Supervisor WorkspaceAudit Workspace overviewAudit ManagementGovernanceRiskand Compliance