Edit document metadata

task australia Updated Sep 10, 2026 1 min read edit-document-metadata.md
Raw file servicenow.com

Edit document properties such as owner, type, classification, and access settings from the Documents panel.

Before you begin

Role required: sn_audit_ws.auditor, sn_audit_ws.supervisor

About this task

You can edit document metadata only while the parent record is open. When an engagement or control test moves into a closed state, the Documents panel becomes read-only and metadata can't be edited. For more information, see Using Document Management System in Audit Workspace.

Procedure

  1. From the Documents panel, select the document menu, then select Edit metadata.

    The Edit metadata dialog opens.

  2. Edit the metadata fields as needed.

    Field Description
    Owner User who has full permissions to manage the document.
    Type Document classification type.
    Classification Document sensitivity level.
    Description Brief description of the document's content and purpose.
  3. Select Save.

    The metadata is updated and the dialog closes.

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