Manage document permissions

concept australia Updated Sep 10, 2026 1 min read manage-document-permissions.md

Use the Manage permissions action on a document in the Documents panel to control who can read or write to the document.

The Manage permissions action on a document enables you to grant read or write access in two ways:

Role-based permission: Grant read or write access to every user who has a specified role. For example, granting write access to a role held by the audit owners lets all the users with that role edit the document.
User-specific permission: Grant read or write access to a specific user, a group, or an existing condition that you select.

A user can be granted access through more than one permission, for example, through both a role-based permission and a user-based permission. In this case, the user receives the higher level of access.

For the steps to configure document permissions, see Set document permissions.

Note: Document permissions configured from Manage permissions are separate from the file access permission records described in File access permissions, which apply to cloud files linked through the Microsoft integration rather than to documents in the Documents panel.

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---
title: Manage document permissions
description: Use the Manage permissions action on a document in the Documents panel to control who can read or write to the document.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/audit-management/manage-document-permissions.html
release: australia
product: Audit Management
classification: audit-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Document Management System in Audit Workspace, Audit Workspace overview, Audit Management, Governance, Risk, and Compliance]
---

# Manage document permissions

Use the **Manage permissions** action on a document in the Documents panel to control who can read or write to the document.

The **Manage permissions** action on a document enables you to grant read or write access in two ways:

-   Role-based permission: Grant read or write access to every user who has a specified role. For example, granting write access to a role held by the audit owners lets all the users with that role edit the document.
-   User-specific permission: Grant read or write access to a specific user, a group, or an existing condition that you select.

A user can be granted access through more than one permission, for example, through both a role-based permission and a user-based permission. In this case, the user receives the higher level of access.

For the steps to configure document permissions, see [Set document permissions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/audit-management/set-document-permissions.md).

**Note:** Document permissions configured from **Manage permissions** are separate from the file access permission records described in [File access permissions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/audit-management/file-access-permissions.md), which apply to cloud files linked through the Microsoft integration rather than to documents in the Documents panel.