Create an interview

task australia Updated Sep 10, 2026 1 min read t_CreateAnInterview.md

After defining a control, audit managers create interviews with control owners to discuss and provide documented evidence of whether the associated control is operating correctly.

Before you begin

Role required: sn_audit.admin and sn_audit.manager

Procedure

Navigate to All > Audit > Engagements > All Engagements.
Open the engagement for the audit task you want to create.

Assign audit tasks to engagement in one of the following states:
- Validate
- Fieldwork
- Awaiting approval
In the Audit Tasks Related List, click New.
In the Audit Tasks Interceptor, click Interview.
On the form, fill in the fields.

Field	Description
Number	Unique identification number.
State	Open Work in Progress Review Closed Complete Closed Incomplete Closed Skipped
Parent	Parent audit task.
Assigned to	User assigned to this interview.
Short description	Brief description of the interview.
Description	Detailed explanation of the interview.
Schedule
Planned start date	Intended date the interview should begin.
Planned end date	Intended date the interview should end.
Planned duration	Expected duration of this interview. As with actual duration, the planned duration shows total activity time and takes the interview schedule into consideration.
Actual start date	Date that this interview began.
Actual end date	Date that this interview ended.
Actual duration	Duration of the interview from interview start to interview end.
Assignment
Primary Contact	User to contact for this interview.
Other Contacts	Other users to contact for this interview, if the primary contact is unavailable.
Notes	Additional notes about the interview contacts.
Activity
Additional comments	Customer-viewable comments.
Work notes	Comments that are viewable by the audit administrator and audit manager.
Confidentiality
Confidential	Option to enable confidentiality of the record. Only the assigned confidential users or confidential groups of users can access the record.For more information on confidential option, see Confidentiality flag for audit and compliance records.

6. Click **Submit**.

Parent Topic:Manage engagements

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---
title: Create an interview
description: After defining a control, audit managers create interviews with control owners to discuss and provide documented evidence of whether the associated control is operating correctly.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/audit-management/t\_CreateAnInterview.html
release: australia
product: Audit Management
classification: audit-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage engagements, Audit Management overview, Audit Management, Governance, Risk, and Compliance]
---

# Create an interview

After defining a control, audit managers create interviews with control owners to discuss and provide documented evidence of whether the associated control is operating correctly.

## Before you begin

Role required: sn\_audit.admin and sn\_audit.manager

## Procedure

1.  Navigate to **All** &gt; **Audit** &gt; **Engagements** &gt; **All Engagements**.

2.  Open the engagement for the audit task you want to create.

    Assign audit tasks to engagement in one of the following states:

    -   Validate
    -   Fieldwork
    -   Awaiting approval
3.  In the **Audit Tasks** Related List, click **New**.

4.  In the Audit Tasks Interceptor, click **Interview**.

5.  On the form, fill in the fields.

<table id="table_nht_mjj_mv"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

Unique identification number.

</td></tr><tr><td>

State

</td><td>

-   Open
-   Work in Progress
-   Review
-   Closed Complete
-   Closed Incomplete
-   Closed Skipped


</td></tr><tr><td>

Parent

</td><td>

Parent audit task.

</td></tr><tr><td>

Assigned to

</td><td>

User assigned to this interview.

</td></tr><tr><td>

Short description

</td><td>

Brief description of the interview.

</td></tr><tr><td>

Description

</td><td>

Detailed explanation of the interview.

</td></tr><tr><td class="sub-head" colspan="2">

Schedule

</td></tr><tr><td>

Planned start date

</td><td>

Intended date the interview should begin.

</td></tr><tr><td>

Planned end date

</td><td>

Intended date the interview should end.

</td></tr><tr><td>

Planned duration

</td><td>

Expected duration of this interview. As with actual duration, the planned duration shows total activity time and takes the interview schedule into consideration.

</td></tr><tr><td>

Actual start date

</td><td>

Date that this interview began.

</td></tr><tr><td>

Actual end date

</td><td>

Date that this interview ended.

</td></tr><tr><td>

Actual duration

</td><td>

Duration of the interview from interview start to interview end.

</td></tr><tr><td class="sub-head" colspan="2">

Assignment

</td></tr><tr><td>

Primary Contact

</td><td>

User to contact for this interview.

</td></tr><tr><td>

Other Contacts

</td><td>

Other users to contact for this interview, if the primary contact is unavailable.

</td></tr><tr><td>

Notes

</td><td>

Additional notes about the interview contacts.

</td></tr><tr><td class="sub-head" colspan="2">

Activity

</td></tr><tr><td>

Additional comments

</td><td>

Customer-viewable comments.

</td></tr><tr><td>

Work notes

</td><td>

Comments that are viewable by the audit administrator and audit manager.

</td></tr><tr><td class="sub-head" colspan="2">

Confidentiality

</td></tr><tr><td>

Confidential

</td><td>

Option to enable confidentiality of the record. Only the assigned confidential users or confidential groups of users can access the record.For more information on confidential option, see [Confidentiality flag for audit and compliance records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/audit-management/confidentiality-flag-audit-pc.md).

</td></tr></tbody>
</table>6.  Click **Submit**.


**Parent Topic:**[Manage engagements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/audit-management/c_Engagements.md)