Cause and Consequence form

cause-consequence-form.md

Use the Cause and Consequence form to define the cause and consequence that a case has on your organization in the GRC: Compliance Case Management application.

See the following table for a description of the field values.

Field	Description
Cause	Cause for the case or event.
Cause status	Status of the cause:- Suspected: When the cause isn’t confirmed. Confirmed: When the cause is confirmed.
Primary cause	Option to select the cause as the primary cause.
Cause description	Brief description of the cause.
Consequences and actions
Consequences	Consequences of the case or event. You can select multiple consequences for a reported case.
Actions taken	Any action or measures taken to address the case.
Summary
Observations	Record overall observations, if any.

**Parent Topic:**[Add a cause and consequence to a compliance case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/add-causes-consequences-to-compliance-case.md)

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---
title: Cause and Consequence form
description: Use the Cause and Consequence form to define the cause and consequence that a case has on your organization in the GRC: Compliance Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/cause-consequence-form.html
release: australia
product: Compliance Case Management
classification: compliance-case-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Add cause and consequence, Use, Compliance Case Management, Governance, Risk, and Compliance]
---

# Cause and Consequence form

Use the Cause and Consequence form to define the cause and consequence that a case has on your organization in the GRC: Compliance Case Management application.

See the following table for a description of the field values.

<table id="table_g2y_bgb_pvb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Cause

</td><td>

Cause for the case or event.

</td></tr><tr><td>

Cause status

</td><td>

Status of the cause:-   **Suspected**: When the cause isn’t confirmed.
-   **Confirmed**: When the cause is confirmed.

</td></tr><tr><td>

Primary cause

</td><td>

Option to select the cause as the primary cause.

</td></tr><tr><td>

Cause description

</td><td>

Brief description of the cause.

</td></tr><tr><td class="sub-head" colspan="2">

Consequences and actions

</td></tr><tr><td>

Consequences

</td><td>

Consequences of the case or event. You can select multiple consequences for a reported case.

</td></tr><tr><td>

Actions taken

</td><td>

Any action or measures taken to address the case.

</td></tr><tr><td class="sub-head" colspan="2">

Summary

</td></tr><tr><td>

Observations

</td><td>

Record overall observations, if any.

</td></tr></tbody>
</table>**Parent Topic:**[Add a cause and consequence to a compliance case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/add-causes-consequences-to-compliance-case.md)