Compliance Case Management

---
title: Compliance Case Management
description: Report, investigate, analyze, and resolve a compliance case or raise a compliance request by using the ServiceNow GRC: Compliance Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/compliance-case-management.html
release: australia
product: Compliance Case Management
classification: compliance-case-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Governance, Risk, and Compliance]
---

# Compliance Case Management

Report, investigate, analyze, and resolve a compliance case or raise a compliance request by using the ServiceNow® GRC: Compliance Case Management application.

The Compliance Case Management application helps you to report, investigate, and resolve compliance cases, such as complaints and breaches. The Compliance Case Management application provides a highly configurable workflow that is based on a compliance case or request.

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[Explore \[Omitted image "bus-explore.svg"\] Alt text: Explore and learn how compliance team uses the Compliance Case Management application.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/ccm-overview.md)

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[Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Configure your Compliance Case Management application.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/configure-compliance-case-management.md)

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[Use \[Omitted image "bus-agent-workspace-1.svg"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/use-compliance-case-management.md) Create a compliance case, request, case tasks, and so on.

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[Reference \[Omitted image "bus-profile.svg"\] Alt text: Get details about components like tables and roles.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/reference-data-compliance-case-management.md)

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