Compliance request form
Use the Create new compliance request form in the GRC: Compliance Case Management application to raise a compliance request.
The following table lists the descriptions of the field values.
|
Field |
Description |
|---|---|
|
Number |
Number of the request. This field is automatically set to a request number. |
|
Name |
Name of the request. For example, a request for the Policy Update - Annual medical examination is mandatory for all permanent employees. |
|
Description |
Brief description of the request. |
|
Type |
Type to classify the nature of the compliance request. |
|
State |
Workflow state of the request. This field is automatically set to New. |
|
Priority |
Priority of the request:- None
|
|
Requested by |
Name of the person who raised the request. |
|
Requested on behalf of |
Name of the person that you created the request for. |
|
Assignment | |
|
Assignment group |
Group that is assigned to the request.Note: The assignment group is preconfigured to the request type during the configuration setup. |
|
Approvers |
Person who should approve the request. |
|
Assigned to |
Person who is assigned to this request. |
|
Watch list |
User who must be informed about the request. |
|
Primary origin | |
|
Business unit |
Business unit that is affected by the request. For example, Legal. |
|
Location |
Location where the request was raised. For example, Japan. |
|
Schedule | |
|
Created |
Date when the request was raised. This field is automatically set to the current date and time. |
|
Approved on |
Date when the request was approved. |
|
Activity | |
|
Work notes (Private) |
Notes or information about the request. |
|
Additional comments (Customer visible) |
Additional information about the request that you want to share with your customers. |
|
Save |
Save the details of the compliance case. |
--- title: Compliance request form description: Use the Create new compliance request form in the GRC: Compliance Case Management application to raise a compliance request. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/compliance-request-form.html release: australia product: Compliance Case Management classification: compliance-case-management topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Compliance workspace, Raise compliance request, Use, Compliance Case Management, Governance, Risk, and Compliance] --- # Compliance request form Use the Create new compliance request form in the GRC: Compliance Case Management application to raise a compliance request. The following table lists the descriptions of the field values. <table id="table_uj1_q5x_nvb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Number </td><td> Number of the request. This field is automatically set to a request number. </td></tr><tr><td> Name </td><td> Name of the request. For example, a request for the Policy Update - Annual medical examination is mandatory for all permanent employees. </td></tr><tr><td> Description </td><td> Brief description of the request. </td></tr><tr><td> Type </td><td> Type to classify the nature of the compliance request. </td></tr><tr><td> State </td><td> Workflow state of the request. This field is automatically set to **New**. </td></tr><tr><td> Priority </td><td> Priority of the request:- **None** - **1 - Critical** - **2- High** - **3 - Moderate** - **4 - Low** - **5 - Planning** </td></tr><tr><td> Requested by </td><td> Name of the person who raised the request. </td></tr><tr><td> Requested on behalf of </td><td> Name of the person that you created the request for. </td></tr><tr><td class="sub-head" colspan="2"> Assignment </td></tr><tr><td> Assignment group </td><td> Group that is assigned to the request.**Note:** The assignment group is preconfigured to the request type during the configuration setup. </td></tr><tr><td> Approvers </td><td> Person who should approve the request. </td></tr><tr><td> Assigned to </td><td> Person who is assigned to this request. </td></tr><tr><td> Watch list </td><td> User who must be informed about the request. </td></tr><tr><td class="sub-head" colspan="2"> Primary origin </td></tr><tr><td> Business unit </td><td> Business unit that is affected by the request. For example, Legal. </td></tr><tr><td> Location </td><td> Location where the request was raised. For example, Japan. </td></tr><tr><td class="sub-head" colspan="2"> Schedule </td></tr><tr><td> Created </td><td> Date when the request was raised. This field is automatically set to the current date and time. </td></tr><tr><td> Approved on </td><td> Date when the request was approved. </td></tr><tr><td class="sub-head" colspan="2"> Activity </td></tr><tr><td> Work notes \(Private\) </td><td> Notes or information about the request. </td></tr><tr><td> Additional comments \(Customer visible\) </td><td> Additional information about the request that you want to share with your customers. </td></tr><tr><td> Save </td><td> Save the details of the compliance case. </td></tr></tbody> </table>**Parent Topic:**[Create a compliance request in the Compliance Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/create-compliance-request.md)
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