Review and close an action task
review-compliance-case-task.md
Review and close an action task after an action task owner provides responses and observations for the case in the GRC: Compliance Case Management application.
Before you begin
Role required: sn_compliance_ws.corporate_compliance_analyst
Procedure
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Navigate to All > Policy and Compliance > Compliance Workspace.
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In the Tasks module, open the task to review.
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Review the Action task and then select one of the following options.
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Choice |
Steps |
|---|---|
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To request revision of the details provided by the Action task owner |
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To close the task as complete |
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To close the task as incomplete |
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To cancel the Action task |
|
87 lines · 2.3 KB
--- title: Review and close an action task description: Review and close an action task after an action task owner provides responses and observations for the case in the GRC: Compliance Case Management application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/review-compliance-case-task.html release: australia product: Compliance Case Management classification: compliance-case-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Work on action task, Compliance case task workflow, Use, Compliance Case Management, Governance, Risk, and Compliance] --- # Review and close an action task Review and close an action task after an action task owner provides responses and observations for the case in the GRC: Compliance Case Management application. ## Before you begin Role required: sn\_compliance\_ws.corporate\_compliance\_analyst ## Procedure 1. Navigate to **All** > **Policy and Compliance** > **Compliance Workspace**. 2. In the Tasks module, open the task to review. 3. Review the Action task and then select one of the following options. <table id="choicetable_l5k_yst_1wb"><thead><tr><th align="left" id="d439138e86"> Choice </th><th align="left" id="d439138e89"> Steps </th></tr></thead><tbody><tr><td id="d439138e95"> **To request revision of the details provided by the Action task owner** </td><td> 1. Select **Request revision**. 2. Provide your notes and comments. 3. Select **Request revision**. </td></tr><tr><td id="d439138e122"> **To close the task as complete** </td><td> 1. Select **Complete**. 2. Provide your notes and comments. 3. Select **Close as complete**. </td></tr><tr><td id="d439138e149"> **To close the task as incomplete** </td><td> 1. Select **Close as incomplete**. 2. Provide your notes and comments. 3. Select **Close as incomplete**. </td></tr><tr><td id="d439138e176"> **To cancel the Action task** </td><td> 1. Select **Cancel**. 2. Provide your notes and comments. 3. Select **Cancel**. </td></tr></tbody> </table> **Parent Topic:**[Work on an action task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/work-on-compliance-case-task.md)
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