Configuring Digital resilience third-party registers
Set up Digital resilience third-party registers in the Operational Resilience Workspace to manage the records of ICT third-party service providers.
List of DORA applications
Beginning with Release 19.1.x, the Digital resilience third-party registers application is available from the ServiceNow Store.
The following applications are used in the background for the Digital resilience third-party registers application:
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Digital Resilience Third-party Information Register: This application is used to download the Digital resilience third-party registers application. It contains the Microsoft Excel template including all tabs for reporting purposes.
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Digital Operational Resilience Management: This application is used for uploading and downloading of all individual DORA tables. It is automatically installed when the Digital Resilience Third-party Information Register is activated.
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Creating and reviewing the records
The Operational Resilience administrators and managers can access the Digital Resilience Choices records in an instance. Create or update records such as legal entities, branches, functions, and contracts in a specific order into the Digital resilience third-party registers application. Those specifics are outlined in this section. -
Create records in bulk
Create records in bulk from the Digital resilience third-party registers rather than creating one record at a time for single or multiple entities. You can save time and effort by working on multiple records at a time. -
Update existing records in bulk
Update existing records in bulk from the Digital resilience third-party registers. -
Schedule a CSV download report for historic snapshots
Schedule a recurring job to generate CSV download reports of historic snapshots from the Digital resilience third-party registers. The job reuses the configuration of an existing Excel download/upload request record. -
Validate the Register of Information packages
Run real-time validation on Register of Information (RoI) packages to help ensure compliance with DORA requirements. -
Display the help tips on the forms
Display the help tips on the forms by updating the preferences. Help tips provide extra details about the fields and their related actions.
Parent Topic:Maintaining Digital resilience third-party registers
--- title: Configuring Digital resilience third-party registers description: Set up Digital resilience third-party registers in the Operational Resilience Workspace to manage the records of ICT third-party service providers. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/conf-dg-resi-party-regi.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Maintaining Digital resilience third-party registers, Manage, Operational Resilience, Governance, Risk, and Compliance] --- # Configuring Digital resilience third-party registers Set up Digital resilience third-party registers in the Operational Resilience Workspace to manage the records of ICT third-party service providers. ## List of DORA applications Beginning with Release 19.1.x, the Digital resilience third-party registers application is available from the ServiceNow Store. The following applications are used in the background for the Digital resilience third-party registers application: - Digital Resilience Third-party Information Register: This application is used to download the Digital resilience third-party registers application. It contains the Microsoft Excel template including all tabs for reporting purposes. - Digital Operational Resilience Management: This application is used for uploading and downloading of all individual DORA tables. It is automatically installed when the Digital Resilience Third-party Information Register is activated. - **[Creating and reviewing the records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/order-for-creating-records.md)** The Operational Resilience administrators and managers can access the Digital Resilience Choices records in an instance. Create or update records such as legal entities, branches, functions, and contracts in a specific order into the Digital resilience third-party registers application. Those specifics are outlined in this section. - **[Create records in bulk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/download-records-in-bulk.md)** Create records in bulk from the Digital resilience third-party registers rather than creating one record at a time for single or multiple entities. You can save time and effort by working on multiple records at a time. - **[Update existing records in bulk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/update-existing-records-in-bulk.md)** Update existing records in bulk from the Digital resilience third-party registers. - **[Schedule a CSV download report for historic snapshots](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/schedule-csv-report-historic-snapshots.md)** Schedule a recurring job to generate CSV download reports of historic snapshots from the Digital resilience third-party registers. The job reuses the configuration of an existing Excel download/upload request record. - **[Validate the Register of Information packages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/opres-drtp-validate-roi.md)** Run real-time validation on Register of Information \(RoI\) packages to help ensure compliance with DORA requirements. - **[Display the help tips on the forms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/display-help-tips-on-forms.md)** Display the help tips on the forms by updating the preferences. Help tips provide extra details about the fields and their related actions. **Parent Topic:**[Maintaining Digital resilience third-party registers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/digi-resi-third-party-registers.md)
| title | Configuring Digital resilience third-party registers |
| description | Set up Digital resilience third-party registers in the Operational Resilience Workspace to manage the records of ICT third-party service providers. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/conf-dg-resi-party-regi.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Maintaining Digital resilience third-party registersManageOperational ResilienceGovernanceRiskand Compliance |