Configure alert actions

task australia Updated Sep 10, 2026 1 min read configure-alert-action-uib-ws.md

Configure an alert action from the Crisis map interface in the BCM Configurable Workspace.

Before you begin

Role required: sn_bcm.program_manager

About this task

You can open or dismiss an alert from the Crisis map interface. For more information, see Manage alerts from the map interface.

Procedure

Navigate to Threat and Alert Data Feeds > Administration > Alert Actions.

These alert actions are available within the base system.

Name	Description
Notify	Used to send email notifications to stakeholders and the asset managers that are within the impact radius.
Declare Crisis	Used to declare a combination of alert and critical assets as a crisis event.

To add a new alert action, select New.
On the form, fill in the fields.

For more information on the fields, see Alert Action form.
Select Submit.

You can follow up on the alert actions from the Crisis map dashboard.

Result

The alert action is displayed in the Alert Actions record page.

Alert Action form
Use the Alert Action form in BCM UIB Workspace to add details about the alert actions.

Parent Topic:Setup for Crisis map

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---
title: Configure alert actions
description: Configure an alert action from the Crisis map interface in the BCM Configurable Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/configure-alert-action-uib-ws.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setup for Crisis map, Configure, Business Continuity Management, Governance, Risk, and Compliance]
---

# Configure alert actions

Configure an alert action from the Crisis map interface in the BCM Configurable Workspace.

## Before you begin

Role required: sn\_bcm.program\_manager

## About this task

You can open or dismiss an alert from the Crisis map interface. For more information, see [Manage alerts from the map interface](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/manage-alerts-in-crisis-map-interface-uib-ws.md).

## Procedure

1. Navigate to **Threat and Alert Data Feeds** &gt; **Administration** &gt; **Alert Actions**.

These alert actions are available within the base system.

|Name|Description|
|----|-----------|
|Notify|Used to send email notifications to stakeholders and the asset managers that are within the impact radius.|
|Declare Crisis|Used to declare a combination of alert and critical assets as a crisis event.|

2. To add a new alert action, select **New**.

3. On the form, fill in the fields.

For more information on the fields, see [Alert Action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/alert-action-form.md).

4. Select **Submit**.

You can follow up on the alert actions from the Crisis map dashboard.

## Result

The alert action is displayed in the **Alert Actions** record page.

- **[Alert Action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/alert-action-form.md)**
Use the Alert Action form in BCM UIB Workspace to add details about the alert actions.

**Parent Topic:**[Setup for Crisis map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/crisis-map-admin-tasks.md)