Configure impact category for BIA

task australia Updated Sep 10, 2026 1 min read configure-impact-category-uib-ws.md

Configure an impact category for your business, when you are performing the business impact analysis. Use the Impact Categories module in the Business Continuity Management application navigator to define the name, criteria that the impact category contributes to, applicable timeframes, maximum RTO value, and so on.

Before you begin

Role required: sn_bcm.admin

Procedure

Navigate to Business Continuity > General Administration > Impact Categories.
Select New.

The example shows the impact ratings that are installed with demo data for an impact category.

[Omitted image "configure-impact-category-for-bia.png"] Alt text: Impact categories that are installed with demo data.
On the form, fill in the fields.

For more information on the fields in the form, see Impact Category record form.
Enter the name and details of the impact categories.

For example, enter Financial impact in the Name field, set Contributes to to Recovery time objective, and select all four timeframes in the Applicable timeframes field.
Select Submit.

Impact Category record form
Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace.

Parent Topic:General administration setup for BCM

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---
title: Configure impact category for BIA
description: Configure an impact category for your business, when you are performing the business impact analysis. Use the Impact Categories module in the Business Continuity Management application navigator to define the name, criteria that the impact category contributes to, applicable timeframes, maximum RTO value, and so on.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/configure-impact-category-uib-ws.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [General administration setup for BCM, Configure, Business Continuity Management, Governance, Risk, and Compliance]
---

# Configure impact category for BIA

Configure an impact category for your business, when you are performing the business impact analysis. Use the **Impact Categories** module in the Business Continuity Management application navigator to define the name, criteria that the impact category contributes to, applicable timeframes, maximum RTO value, and so on.

## Before you begin

Role required: sn\_bcm.admin

## Procedure

1. Navigate to **Business Continuity** &gt; **General Administration** &gt; **Impact Categories**.

2. Select **New**.

The example shows the impact ratings that are installed with demo data for an impact category.

\[Omitted image "configure-impact-category-for-bia.png"\] Alt text: Impact categories that are installed with demo data.

3. On the form, fill in the fields.

For more information on the fields in the form, see [Impact Category record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/impact-category-new-record-form.md).

4. Enter the name and details of the impact categories.

For example, enter `Financial impact` in the **Name** field, set **Contributes to** to `Recovery time objective`, and select all four timeframes in the **Applicable timeframes** field.

5. Select **Submit**.

- **[Impact Category record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/impact-category-new-record-form.md)**
Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace.

**Parent Topic:**[General administration setup for BCM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/set-up-bcm-bcmadmin-tasks.md)