Configure an impact rating to assess an impact category

---
title: Configure an impact rating to assess an impact category
description: Configure a rating for each category to help you measure the intensity of loss when a business downtime occurs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/configure-impact-rating-bcp.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [BCM in the Classic Workspace, Configure, Business Continuity Management, Governance, Risk, and Compliance]
---

# Configure an impact rating to assess an impact category

Configure a rating for each category to help you measure the intensity of loss when a business downtime occurs.

## Before you begin

Role required: sn\_bcm.admin

## About this task

You can define the impact ratings to assess an impact category as low, moderate, high, or critical.

## Procedure

1.  Navigate to **Business Continuity** > **General Administration** > **Impact Ratings**.

2.  Click **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the impact rating.|
    |Value|Numerical value for the impact rating.|
    |Impact Category|Category of impact. For example, Workforce impact, Regulatory impact, Revenue impact, and others.|
    |Impact analysis question|This field appears if the impact category of the business disruption contributes to RPO.|
    |Tolerable|Option for enabling the RTO impact as tolerable. This check box appears only if the impact category contributes to RTO.|
    |Description|Short description about the impact rating|

4.  Click **Submit**.