Configure recovery tiers for BIA
task australia Updated Sep 10, 2026 1 min read configure-recovery-tier-bia-uib-ws.md
Configure a recovery tier with a set of business applications that follow a similar range of recovery time objective (RTO) values. Use the Recovery Tiers module in the Business Continuity Management application navigator to configure a recovery tier.
Before you begin
Role required: sn_bcm.admin
Procedure
-
Navigate to Business Continuity > General Administration > Recovery Tiers.
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Select New.
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On the form, fill in the fields.
The recovery tier record is shown in the example.
[Omitted image "new-recovery-tier-rto.png"] Alt text: Recovery tier and its recovery time objective.
For more information on the fields in the form, see Recovery Tier record form.
-
Select Submit.
- Recovery Tier record form
Use the Recovery Tier record form to configure a recovery tier with a set of business applications by using BCM UIB Workspace.
Parent Topic:General administration setup for BCM
43 lines · 2.1 KB
---
title: Configure recovery tiers for BIA
description: Configure a recovery tier with a set of business applications that follow a similar range of recovery time objective \(RTO\) values. Use the Recovery Tiers module in the Business Continuity Management application navigator to configure a recovery tier.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/configure-recovery-tier-bia-uib-ws.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [General administration setup for BCM, Configure, Business Continuity Management, Governance, Risk, and Compliance]
---
# Configure recovery tiers for BIA
Configure a recovery tier with a set of business applications that follow a similar range of recovery time objective \(RTO\) values. Use the **Recovery Tiers** module in the Business Continuity Management application navigator to configure a recovery tier.
## Before you begin
Role required: sn\_bcm.admin
## Procedure
1. Navigate to **Business Continuity** > **General Administration** > **Recovery Tiers**.
2. Select **New**.
3. On the form, fill in the fields.
The recovery tier record is shown in the example.
\[Omitted image "new-recovery-tier-rto.png"\] Alt text: Recovery tier and its recovery time objective.
For more information on the fields in the form, see [Recovery Tier record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/recovery-tier-record-form.md).
4. Select **Submit**.
- **[Recovery Tier record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/recovery-tier-record-form.md)**
Use the Recovery Tier record form to configure a recovery tier with a set of business applications by using BCM UIB Workspace.
**Parent Topic:**[General administration setup for BCM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/set-up-bcm-bcmadmin-tasks.md)
| title | Configure recovery tiers for BIA |
| description | Configure a recovery tier with a set of business applications that follow a similar range of recovery time objective \(RTO\) values. Use the Recovery Tiers module in the Business Continuity Management application navigator to configure a recovery tier. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/configure-recovery-tier-bia-uib-ws.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | General administration setup for BCMConfigureBusiness Continuity ManagementGovernanceRiskand Compliance |