Create Collaboration thread form
Use the Create collaboration thread form in the BCM Configurable Workspace to enable team members to communicate and coordinate responses during an exercise or a crisis event.
Create Collaboration thread form
For a description of the field values, see the Create Collaboration Thread form table.
|
Field |
Description |
|---|---|
|
Details tab | |
|
Number |
Auto-assigned number for the collaboration thread record, for example, COL0001000. |
|
Name of the thread |
Name of the collaboration thread. |
|
State |
State of the collaboration thread. Available options are:- Open
|
|
Recovery teams |
One or more recovery teams that this collaboration thread coordinates a response with. |
|
Impacted assets |
Impacted assets from the crisis event that this collaboration thread relates to. |
|
Description |
Description of the collaboration thread. |
|
Action items tab | |
|
Short description |
Brief summary of the action item. |
|
Description |
Description of the action item. |
|
Type |
Type of the action item, for example Task. |
|
Assignment group / Assigned to / Additional assignee list |
Group, user, and any additional users that the action item is assigned to. Action item activity is propagated to the parent crisis event's activity stream. |
|
Emails tab | |
|
Subject |
Subject line of the email. |
|
To / Copied / Blind copied |
Recipients in the To, Cc, and Bcc fields. |
|
Body text |
Body of the email. |
|
Status |
Delivery status of the email: Processed (sent or received successfully) or Error (send failed, for example due to an invalid recipient address; the error detail is shown on the record). |
|
Email Attachments tab | |
|
|
Email that the attached file is associated with. |
|
Created |
Date and time the attachment was created. |
|
Source |
Source of the attachment, for example Inbound Email. |
--- title: Create Collaboration thread form description: Use the Create collaboration thread form in the BCM Configurable Workspace to enable team members to communicate and coordinate responses during an exercise or a crisis event. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/create-collaboration-thread-crisis-event-form.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create a collaboration thread in a crisis event, Creating collaboration threads in exercises and crisis events, Structured workflows for crisis events, Manage, Business Continuity Management, Governance, Risk, and Compliance] --- # Create Collaboration thread form Use the Create collaboration thread form in the BCM Configurable Workspace to enable team members to communicate and coordinate responses during an exercise or a crisis event. ## Create Collaboration thread form For a description of the field values, see the Create Collaboration Thread form table. <table id="table_CollabThreadForm"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td class="sub-head" colspan="2"> Details tab </td></tr><tr><td> Number </td><td> Auto-assigned number for the collaboration thread record, for example, COL0001000. </td></tr><tr><td> Name of the thread </td><td> Name of the collaboration thread. </td></tr><tr><td> State </td><td> State of the collaboration thread. Available options are:- **Open** - **Closed** </td></tr><tr><td> Recovery teams </td><td> One or more recovery teams that this collaboration thread coordinates a response with. </td></tr><tr><td> Impacted assets </td><td> Impacted assets from the crisis event that this collaboration thread relates to. </td></tr><tr><td> Description </td><td> Description of the collaboration thread. </td></tr><tr><td class="sub-head" colspan="2"> Action items tab </td></tr><tr><td> Short description </td><td> Brief summary of the action item. </td></tr><tr><td> Description </td><td> Description of the action item. </td></tr><tr><td> Type </td><td> Type of the action item, for example **Task**. </td></tr><tr><td> Assignment group / Assigned to / Additional assignee list </td><td> Group, user, and any additional users that the action item is assigned to. Action item activity is propagated to the parent crisis event's activity stream. </td></tr><tr><td class="sub-head" colspan="2"> Emails tab </td></tr><tr><td> Subject </td><td> Subject line of the email. </td></tr><tr><td> To / Copied / Blind copied </td><td> Recipients in the To, Cc, and Bcc fields. </td></tr><tr><td> Body text </td><td> Body of the email. </td></tr><tr><td> Status </td><td> Delivery status of the email: **Processed** \(sent or received successfully\) or **Error** \(send failed, for example due to an invalid recipient address; the error detail is shown on the record\). </td></tr><tr><td class="sub-head" colspan="2"> Email Attachments tab </td></tr><tr><td> Email </td><td> Email that the attached file is associated with. </td></tr><tr><td> Created </td><td> Date and time the attachment was created. </td></tr><tr><td> Source </td><td> Source of the attachment, for example **Inbound Email**. </td></tr></tbody> </table>**Parent Topic:**[Create a collaboration thread in a crisis event](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compose-email-collaboration-thread-crisis.md)
| title | Create Collaboration thread form |
| description | Use the Create collaboration thread form in the BCM Configurable Workspace to enable team members to communicate and coordinate responses during an exercise or a crisis event. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/create-collaboration-thread-crisis-event-form.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a collaboration thread in a crisis eventCreating collaboration threads in exercises and crisis eventsStructured workflows for crisis eventsManageBusiness Continuity ManagementGovernanceRiskand Compliance |