Create the contact import rules
task australia Updated Sep 10, 2026 1 min read create-contact-import-rules.md
Create a contact import rule to apply on the User table. You can then filter out the users as the contacts for emergency notifications.
Before you begin
Role required: sn_bcm.admin
About this task
The default table on which the contact import rule is applied is the User table [sys_user]. The sys_id of the user table and the unique contact ID of the Contacts table are mapped.
Procedure
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Navigate to Business Continuity > Everbridge Contact Configuration > Contact Import Rules.
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Select New.
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On the form, fill in the fields.
For more information, see Contact Import Rules form.
-
Select Submit.
- Contact Import Rules form
Use the Contact Import Rules form to create a contact import rule that you can apply on the User table.
Parent Topic:Create contacts for emergency notifications
43 lines · 1.9 KB
---
title: Create the contact import rules
description: Create a contact import rule to apply on the User table. You can then filter out the users as the contacts for emergency notifications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/create-contact-import-rules.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create contacts for emergency notifications, Setup for Everbridge notifications, Configure, Business Continuity Management, Governance, Risk, and Compliance]
---
# Create the contact import rules
Create a contact import rule to apply on the User table. You can then filter out the users as the contacts for emergency notifications.
## Before you begin
Role required: sn\_bcm.admin
## About this task
The default table on which the contact import rule is applied is the User table \[sys\_user\]. The sys\_id of the user table and the unique contact ID of the Contacts table are mapped.
## Procedure
1. Navigate to **Business Continuity** > **Everbridge Contact Configuration** > **Contact Import Rules**.
2. Select **New**.
3. On the form, fill in the fields.
For more information, see [Contact Import Rules form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/contact-import-rules-form.md).
4. Select **Submit**.
- **[Contact Import Rules form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/contact-import-rules-form.md)**
Use the Contact Import Rules form to create a contact import rule that you can apply on the User table.
**Parent Topic:**[Create contacts for emergency notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/create-contacts-emergency-noti-uib-ws.md)
| title | Create the contact import rules |
| description | Create a contact import rule to apply on the User table. You can then filter out the users as the contacts for emergency notifications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/create-contact-import-rules.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create contacts for emergency notificationsSetup for Everbridge notificationsConfigureBusiness Continuity ManagementGovernanceRiskand Compliance |