Create Crisis Event form

reference australia Updated Sep 10, 2026 2 min read create-crisis-event-ref-form.md
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Use the Create Crisis Event form in BCM UIB Workspace to add details about a crisis event.

Create Crisis Event form

For description of the field values, see the table.

Field

Description

Details tab

Short description

Brief description about the crisis event.

State

State of the event. Defaults to the Pending state.

Event type

Type of the event. For a crisis event, the event type is Actual.

Description

Description of the crisis event.

Impact

Measure of the business criticality of the affected service. Available options are:- 1 - High

  • 2 - Medium
  • 3 - Low

Priority

Sequence in which an Incident or Problem needs to be resolved, based on impact and urgency. Available options are:- 1 - Critical

  • 2 - High
  • 3 - Moderate
  • 4 - Low
  • 5 - Planning
  • None

Level

Escalation level of the crisis event: 1-Site, 2-Regional, 3-Corporate, or 4-Global. Defaults to -- None -- until selected manually. Read-only for the BCM viewer role.

Assigned to

User or users from the Assignment group. If the Assignment group field is empty, then select any user.

Description

Description of the event.

Plans

Plans associated with the event

Details of the plans such as Number, Short description, State, Actual time taken, Total effort, Type, and Parent.

Action items

Action items associated with the event

Ad-hoc action items of task and assessment type, associated with the event and their details such as Number, Short description, State, Assigned to, and Due date.

Issues

Issues

GRC issues that can be created or added from an event.

Similar tasks groups

Group of similar tasks associated with the event

Group of similar tasks, their names, and original tasks associated with the event.

Collaborations

Collaborations

Collaboration threads related to an event. Includes action items, email notifications and email attachments. For more information, seeCreating collaborations in exercises and crisis events.

Event tasks

Event tasks associated with the event

Information on the event tasks such as Number, Short description, State, Impacted assets, Assigned to, Dependencies, Actual start, Actual end, Related activated plan, Similar tasks group, Phase.

**Parent Topic:**[Start a crisis event](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/start-crisis-event-in-uib-ws.md)
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