Customization properties table for Google Maps

reference australia Updated Sep 10, 2026 2 min read crisis-map-customization-prop-table-f-g-maps.md
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Customization properties for Google Maps are explained in the Google Maps Properties table.

Name of the customization property

Description

Defines which method of authentication should be used for Google Mapsgoogle.maps.method

Note: The "Name of the customization property" column refers to the customization properties mentioned in the Customization properties for Google Maps topic.

  • Type: choice list (client-id,key)
  • Default value: Key

If true, automatically closes the current "info window" before opening a new one. If false, you can have multiple "info windows" open.google.maps.auto_close

  • Type: yes or no
  • If set to True, automatically closes the current info window before opening a new window.

Map key from Google, tied to the URL of the server. To obtain a new key, visit http://www.google.com/apis/maps/signup.html for details.google.maps.key

Note: The Fam-map component uses the key (google.maps.key) and client ID (google.maps.client) set for the authentication. You must use one of the options: either the key or client-ID.

Client ID for Google Maps API for Business. To obtain your own key, visit http://www.google.com/enterprise/earthmaps/maps.html for details.google.maps.client

  • Map key from Google, tied to the URL of the server.
  • Default value: gme-servicenow

Customer provided Google Maps key used for geocoding requests. To get the key, see https://developers.google.com/maps/documentation/geocoding/get-api-keygoogle.maps.key.geocoding

  • Google Maps key used for geocoding requests.
  • Default value: None

Maximum number of items to display on the mapgoogle.maps.max_items

  • Maximum number of items to display on the map.
  • Default value: 500

Table used by the map. The table requires the fields: Name, Longitude, Latitude.google.maps.table

  • Table used by the map.
  • Default value: cmn_location

Google Maps Versiongoogle.maps.version

  • Google Maps Version
  • Default value: 3.37

Duration in the number of days. It is used while refreshing the longitude and latitude of a location saved in the system. Storing them beyond 30 days time period violates the Google maps terms and conditions. Verify that it is always set to a value less than 30.google.maps.refresh.latlong.duration

  • Duration in the number of days.
  • Default value: 28

Enable this property only when you want to alter the Google map's behavior based on a region. The region is populated from the current User's 'Country code' field value in sys_user record. The Country code value on the sys_user record should be consistent with the expectations from the Google Map's region code. Most Unicode region identifiers are identical to ISO 3166-1 codes, with some notable exceptions. Check the codes properly before making any changes.google.maps.localization.region.enable

  • Enable this property when you want to alter the Google Map's behavior based on a region.
  • Type: yes or no
**Parent Topic:**[Customization properties for Google Maps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/crisis-map-customization-properties-for-g-maps.md)
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