Install the Document designer with Word application

task australia Updated Sep 10, 2026 1 min read generate-word-report-of-action-task.md
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Install the ServiceNow Document designer with Word (sn_grc_doc_design) application. It extracts metadata from ServiceNow® tables, including fields, related lists, and reference fields with their associated elements. It enables the insertion of repeating content blocks based on record count (for example, 10 blocks for 10 issues). When applied to specific records, the template generates a Microsoft Word document.

Before you begin

Role required: sys_admin

Procedure

  1. Navigate to System Applications > All Available Applications > All.

  2. Find the ServiceNow Document designer with Word application using the filter criteria and search bar.

  3. Select Install.

    The ServiceNow Document designer with Word application is installed in your ServiceNow® instance.

Related topics

Create Template configurations

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